Client Relations Associate

6 days ago


Singapore JCO Management Pte Ltd Full time $36,000 - $48,000 per year

Overview

We're looking for a friendly and proactive Client Relations Associate to join our Singapore team. You'll assist in managing client interactions, ensuring smooth communication and supporting a positive experience across all touchpoints.

Responsibilities

  • Respond to client inquiries via calls, emails and messaging platforms
  • Assist clients with follow-ups and basic requests
  • Coordinate with internal teams to ensure timely resolution of issues
  • Maintain accurate client records and documentation
  • Support client engagement activities, events and feedback collection
  • Help track client satisfaction and report insights to the team

Requirements

  • Local Polytechnic Diploma/Degree in Business, Marketing, Communications or related fields
  • Prior customer service or client-facing experience is a plus
  • Strong communication and interpersonal skills
  • Organised, detail-oriented and able to multitask effectively
  • Client-focused mindset with a positive, proactive attitude

What's in it for you?

  • Hands-on training and mentorship opportunities
  • Career progression in client engagement, sales or marketing
  • Supportive and collaborative team environment

Job Types: Full-time, Permanent, Fresh graduate

Pay: $3, $4,000.00 per month

Benefits:

  • Health insurance
  • Professional development

Work Location: In person



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