Infrastructure Engineer

2 days ago

Singapore A-IT Software Services Pte Ltd Full time $90,000 - $120,000 per year

Management of network daily activities; implement change, review change script and support incident and problem troubleshooting .

• Management of network incidents escalations from L1/L2, incident and problem and security incident response.

• Responsible to work with the respective infra tower teams in troubleshooting and identify root cause, related to network.

• Responsible to work with the respective network vendors' support teams for the troubleshooting, identification and resolution of network problems.

• Handling of the critical network incidents under pressure situations to resolve in timely manner to minimize the business impact.

• Attend to conference calls with other support teams for problem identification and resolutions.

• Must have good communication skills and able to work independently.

• Must adhere to process and policies of the Bank.

• Able to work under pressure and with minimal supervision.

• Senior technical role responsible for quick resolution of network related problems. Proactive approach to handling and managing the network problems and ability to drive the problem situation towards resolution, without getting stuck by the dependencies on external factors.

• Able to use technical knowledge to proactively identify the potential network problems and imminent business impact areas and prevent the same. Able to guide junior members in team for the same.

• Work extended hours (weekday evening, weekends) if needed in case of ongoing production problems.

Key Requirements

Education: Bachelor's degree in computer Science, networking or related field

Experience: 8+ years of network operation experiences

Expertise in network protocols, architectures , and technologies ( e.g. TCP/IP, BGP , MPLS, MP-BGP, EVPN)

In-depth understanding of the networking concepts – Routing, switching , LAN/WAN, Sapnning Tree protocol, HSRP, ARP,VLAN, Inter-VLAN Routing, OSPF, BGP, VxLAN, Cisco ACI, VxLAN BGP eVPN, SDA, SDWAN etc.

Hands on experience on routers and switches for advanced troubleshooting of the network related problems and incidents.

Advanced hands-on experience on troubleshooting complex network problems.

Logical and analytical thinking and problem analysis skills to troubleshoot complex network problem to isolate the root cause and provide suitable resolution

Strong problem-solving skills and positive attitude .

Excellent team player and strong interpersonal skills

Excellent organizational and prioritization skills

"This is in partnership with the Employment and Employability Institute Pte Ltd ("e2i"). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd's PDPA and e2i's PDPA."

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