Data Center Engineer

2 days ago

East Region, Singapore PERSOL Full time $80,000 - $120,000 per year

Your Role

This role is responsible for the day-to-day monitoring of network and infrastructure operations. You will deliver excellent customer service, troubleshoot issues, and escalate incidents for internal and external stakeholders contacting the Global Command Center. This is a shift-based role, requiring flexibility for rotating schedules.

What You'll Do

  • Work a 12-hour morning shift on a rotating schedule.
  • Deliver Tier I network support and customer service for mission-critical, 24/7 Data Centers.
  • Participate in a weekly on-call rotation supporting 24/7 operations.
  • Provide both proactive and reactive assistance to external customers.
  • Support the network environment—logging unfamiliar issues, owning resolution efforts, or escalating as required.
  • Receive, triage, and respond to incoming phone calls, emails, and portal tickets from internal and external users.
  • Detect and analyze alarms to perform basic fault isolation and troubleshooting; escalate to Tier II, Tier III, or management when needed.
  • Generate and publish incident, maintenance, and advisory notifications for internal and external stakeholders at site or regional levels.
  • Prioritize tasks to meet defined KPIs and service-level commitments.
  • Maintain clear, effective communication with Tier II, Tier III, and management for urgent or high-priority cases.
  • Document incidents, maintenance, and problem details in real-time.
  • Ensure customer SLAs are consistently met.
  • Maintain current knowledge through training—both internal and external—as well as continued education and professional development.

What You'll Need

  • Minimum 1 year of experience in a 24/7 Network Operations Center, Contact Center, or equivalent environment.
  • At least 1 year of customer service or technical support experience (or equivalent).
  • Strong written and verbal communication skills for both colleagues and customers.
  • Ability to multi-task and effectively prioritize responsibilities.
  • Self-discipline and commitment to meet deadlines consistently.
  • Basic proficiency with Microsoft Operating Systems, Office Suite, and Visio.

Interested candidates who wish to apply for the advertised position, please click on "Apply". We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at You acknowledge that you have read, understood, and agree with the Privacy Policy.

  • Data Center Technician

    6 days ago

    Central Region, Singapore Data Center Solution Singapore Full time $60,000 - $120,000 per year

    About the Role: As the Data Center Technician, you will provide on-site support for the delivery and maintenance of facilities services within the Data Center environment. Serve as the first responder to investigate any issues or concerns related to the Data Center facilities systems. This role is part of the Critical and Specialized Services job...

  • Data Center Engineer

    2 weeks ago

    Central Region, Singapore HCL Singapore Pte Ltd Full time

    Job Description:The Data Center Center Engineer will be responsible for overseeing the daily operations of our data center facilities, ensuring optimal performance, reliability, and security. The ideal candidate will have extensive experience managing data center infrastructure, troubleshooting hardware and network issues, and implementing best practices for...

  • Data Center Technician

    2 weeks ago

    East Region, Singapore RED Technologies (S) Pte Ltd Full time $45,000 - $55,000 per year

    Job Summary:We are seeking a detail-oriented and proactive Data Center Technician to support the day-to-day operations of our data center. This role involves hardware handling, inventory management, system monitoring, and coordination with vendors and internal teams to ensure optimal performance and security of data center infrastructure.Key...

  • Data Center Engineer

    6 days ago

    East Region, Singapore PERSOL Full time $60,000 - $120,000 per year

    Our client is one of the leader in the banking industry, they are seeking for an experienced data center engineer to support the daily operations.Salary up to $5000Contract: 12 monthsLocation: Changi Biz ParkJob Description:• Possess good knowledge of data centre operation tasks and duties.• Perform day-to- day data centre / computer operations duties...

  • Drafter (Data Center)

    2 weeks ago

    East Region, Singapore ENGIE Services Singapore Pte Ltd Full time $40,000 - $60,000 per year

    Responsibilities:Provide support for sales people in the data center design and technical proposal transform data centre layout, single line drawings, etc in PDF and Autocad and/or MS Visio DrawingsMake necessary calculations for drawing developmentRevised drawings and layouts to accommodate changes and enhancements for review of solutions...

  • Data Center Facility Engineer

    2 weeks ago

    West Region, Singapore Newbridge Alliance Pte. Ltd. Full time $80,000 - $120,000 per year

    We're looking for a skilled Facilities Engineer to lead and execute daily maintenance and operations at our clients state-of-the-art data centers. As a key member of our team, you'll ensure the seamless operation of our clients critical infrastructure and support our customers' needs.Key Responsibilities:Lead daily maintenance and operations, including...

  • Data Center Network Engineer

    2 weeks ago

    Central Region, Singapore PSA Corporation Limited Full time $90,000 - $120,000 per year

    You will work alongside a team of energetic and passionate technology evangelists who are constantly thinking about making a difference to the way technology shapes one of the world's busiest port. Every ICT employee is given opportunity to innovate, influence and redefine how we work and to boldly pursue big ideas that power digital transformations for our...

  • Data Center Specialist

    1 week ago

    West Region, Singapore WGT EHR Pte. Ltd. Full time $80,000 - $120,000 per year

    Data Center Network Protocol Specialist (Multiple Openings)West (8 – 10 Mins Walk from One North MRT)5 days, 9: 00 am – 6: 00pmOpen Salary (Commensurate with experience) + High Bonuses + Good BenefitsWe are seeking passionate engineers to drive the future of data center interconnection technology. In this role, you will be at the heart of developing and...

  • Data Center Operations Technician

    2 weeks ago

    West Region, Singapore Amazon Web Services Full time $50,000 - $80,000 per year

    DESCRIPTIONAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation...

  • Data Center Operation

    1 week ago

    Central Region, Singapore Huawei International Pte. Ltd. Full time $60,000 - $120,000 per year

    DCO (Data Center Operation) Job Description:1)     Maintenance• Responsible for the operation and maintenance of the cloud data center site, responsible for on-site reliability and associate project delivery.• Responsible for inspection of on-site data center and equipment health check (check health lights). After the hardware failure of the...