Vice President, Regional Credit Fraud Risk Management, Risk Management Group

Vice President, Regional Credit Fraud Risk Management, Risk Management Group - (WD75861)

Business Function

Risk Management Group (RMG) is responsible for the development and maintenance of risk management and internal control frameworks. We provide independent review and challenge to business to ensure that appropriate balance is considered in risk/return decisions. In addition, RMG is responsible for the monitoring and reporting on key risk issues of the Bank. To manage risk effectively and deliver strong financial performance, we invest significantly in our people and infrastructure.

Key Responsibilities:

• Performance Reporting and Fraud Trend Monitoring:

• Deliver monthly reports on key fraud performance metrics for Consumer and SME segments.

• Analyze fraud trends and patterns across locations, providing insights and highlighting anomalies and areas requiring attention.
• Lead active participation in the transition to an automated dashboard to improve data efficiency, reporting timeliness, and alignment with group-level fraud dashboards.

• AI/ML Deployment and System Enhancements:

• Collaborate with local teams to evaluate, pilot, and deploy AI/ML-based solutions to enhance fraud detection, prevention, and deterrence capabilities.

• Support the implementation of fraud control measures tailored to each location's specific risk profile while ensuring alignment with regional strategies and data capabilities.
• Review fraud rule performance and recommend optimizations based on emerging fraud trends and observed case patterns.

• Fraud Governance and Control Framework:

• Coordinate the periodic Fraud Risk Assessment (FRA) process, ensuring timely stakeholder engagement and accurate updates reflecting the current risk landscape.

• Lead the renewal and governance of regional credit fraud standards, including gathering feedback, updating documentation, and communicating with stakeholders.

• Fraud Event Reviews and Thematic Analysis:

• Conduct post-mortem reviews with local teams following material fraud events, identifying root causes and recommending control enhancements.

• Maintain a regional tracker of fraud cases and losses, identifying recurring themes and enabling effective oversight and proactive responses to emerging fraud risks.

• Quality Assurance and Independent Review:

• Perform independent quality assurance checks on review cases to ensure quality of fraud review.

• Provide guidance to local teams on quality improvement measures and adherence to established processes.

• Regional Engagement and Escalation:

• Serve as the point of contact for regional CFRM matters, providing timely support, clarifying questions, and driving alignment across locations.

• Facilitate effective communication and coordination across stakeholders, including product, technology, and data teams, when addressing fraud-related issues or initiatives.

Job Requirements:

• Minimum 5 years of experience in fraud risk management, credit risk, audit, or analytics, preferably within consumer or SME lending.
• Proven experience working in cross-country or regional roles and with strong communication and stakeholder management skills, demonstrating the ability to influence and collaborate effectively across diverse teams.
• Strong understanding of understanding of credit fraud types with knowledge of fraud prevention frameworks and risk assessment methodologies and has the ability to design and execute fraud mitigation strategies.
• Familiarity with Generative AI/AI/ML concepts in fraud detection and the ability to effectively collaborate with technical and data science teams.
• Strong analytical thinking to assess emerging threats with ability to make data-driven decisions
• High attention to detail, a strong ownership mindset, and the ability to manage multiple deliverables in a fast-paced environment.
• Skilled at writing and presenting fraud risk reports for senior management.

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.