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Operations Assistant, Policy Servicing

2 weeks ago

Singapore FWD Group Full time $40,000 - $60,000 per year
PURPOSE
  • Participate in and sign off test case reviews and user acceptance testing.
  • Work closely with stakeholders on allocated Projects/Change requests.
  • Ensure that systems are tested thoroughly and comply with the requirements defined in Business Requirement Specifications / Functional Specifications.
  • Ensure test results are documented properly.
  • Perform customer due diligence checks for Direct-To-Customer business & new customer onboarding at policy servicing.
  • Provide administrative support to policy servicing such as handling of physical mails, scanning and perform forms updates.
  • Ad-hoc tasks/duties as assigned by the manager.
QUALIFICATIONS / EXPERIENCE
  • At least A level or diploma holders
  • IT Savvy
  • Positive work attitude.
  • Ability to work in a fast-paced and deadline-oriented environment.
  • Self-motivated with critical attention to deadlines and reporting.
  • Should have an aptitude for testing with keen eye for detail.
KNOWLEDGE & TECHNICAL SKILLS
  • High degree of proficiency in system and internet applications, Outlook & Internet applications.
  • Good understanding of life insurance product
  • Experience in performing user acceptance testing preferred.

FWD Group