 
						Baggage Associate
3 days ago
BENEFITS*:
- Monthly Allowances up to $500 
- Joining bonus up to $5,000 
- Comprehensive Dental and Medical Benefits 
- Discounted Flight Tickets 
*subject to T&Cs
Please use the link below to apply with us directly:
Duties & Responsibilities:
Baggage Control
- Ensure efficient sorting, retagging and/or tagging of bags and transferring them to correctly labelled trolleys and containers 
- Ensure that there are sufficient containers/trolleys to handle flights 
- Ensure that containers and doors/flaps are properly secured and baggage is towed to the correct aircraft on time 
- Brief all contract staff assigned to the flights on their duties and special requirements for the flights 
- Ensure that all discharged baggage is accurately, properly and speedily offloaded onto the correct arrival conveyor belts. Ensure that transit baggage is reloaded into the transfer containers 
- Perform any other duties as assigned by superiors 
Lost and Found
- Ensure all unclaimed and offloaded baggage are restored and returned to its rightful owners expeditiously. 
- Lodge all arrival claim reports and reply to investigation on complaints 
- Liaise with CAAS on discrepancies encountered at the baggage claim areas and SOCC on delays on baggage presentation 
- Assist with customer enquiries and grievances at Lost and Found office 
- Ensure all bags removed timely and no incidents of bags overflowing from arrival belts 
- Perform any other duties as assigned by superiors 
Key Attributes:
- Minimum GCE 'O' Level or equivalent 
- Independent and exercise sound judgement. 
- Able to work under pressure to meet reporting timelines 
- Willing to pick up and broaden skill sets 
- Dynamic, self-driven and an effective team player 
- Displays positive attitude towards work 
- Strong analytical skills 
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