
Baggage Associate
4 days ago
BENEFITS*:
Monthly Allowances up to $500
Joining bonus up to $5,000
Comprehensive Dental and Medical Benefits
Discounted Flight Tickets
*subject to T&Cs
Please use the link below to apply with us directly:
Duties & Responsibilities:
Baggage Control
Ensure efficient sorting, retagging and/or tagging of bags and transferring them to correctly labelled trolleys and containers
Ensure that there are sufficient containers/trolleys to handle flights
Ensure that containers and doors/flaps are properly secured and baggage is towed to the correct aircraft on time
Brief all contract staff assigned to the flights on their duties and special requirements for the flights
Ensure that all discharged baggage is accurately, properly and speedily offloaded onto the correct arrival conveyor belts. Ensure that transit baggage is reloaded into the transfer containers
Perform any other duties as assigned by superiors
Lost and Found
Ensure all unclaimed and offloaded baggage are restored and returned to its rightful owners expeditiously.
Lodge all arrival claim reports and reply to investigation on complaints
Liaise with CAAS on discrepancies encountered at the baggage claim areas and SOCC on delays on baggage presentation
Assist with customer enquiries and grievances at Lost and Found office
Ensure all bags removed timely and no incidents of bags overflowing from arrival belts
Perform any other duties as assigned by superiors
Key Attributes:
Minimum GCE 'O' Level or equivalent
Independent and exercise sound judgement.
Able to work under pressure to meet reporting timelines
Willing to pick up and broaden skill sets
Dynamic, self-driven and an effective team player
Displays positive attitude towards work
Strong analytical skills
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