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Assistant Manager, Mental Health Primary Care Development
2 weeks ago
Company description:
The Agency for Integrated Care (AIC) aims to create a vibrant care community for people to live well and age gracefully. AIC coordinates and supports efforts in integrating care to achieve the best care outcomes for our clients. We reach out to caregivers and seniors with information on staying active and ageing well, and connect people to services they need. We support stakeholders in their efforts to raise the quality of care, and also work with health and social care partners to provide services for the ageing population. Our work in the community brings care services and information closer to those in need. For more about us, please visit
Job description:
This role will support the Manager and HOD to work closely with internal and external stakeholders in strengthening the mental health capability plans for primary care providers to support early identification and co-management of chronic physical and mental health clients. Also, perform key programme manager to develop Mental Health in Primary Care eco-system development and implementation of programme.
- Instrumental in the implementation of mental health/dementia clinics in primary care.
- Collaborate with identified stakeholders to map the referral processes and service linkages to RH, primary care and community partners for integration of mental health with physical health.
- Conduct ongoing review on primary care model including literature review, conducting focus group discussion, outcomes and learning points.
- Support the onboarding process of MHGPP and operational needs, including applications of accounts for drug and claims, addressing queries for primary care providers.
- Support programme evaluation of the MHGPP which includes conducting annual survey, statistical findings, programme impact, key learning points and recommendations.
- Work with Polyclinics on the timely submission of KPIs and claims for processing and reporting.
- Track service provider's budget utilisation and KPIs.
- Develop and put in structure for continuous service and process improvements.
- Review and propose recommendations for capability building needs of the primary care providers including to work with HOD and relevant stakeholders in providing the required training in accordance to the tiered care model competencies.
- Coordinate and work closely with the identified RH on the plans for training to strengthen the capability of the primary care providers.
- Work closely with the primary care providers and Regional Health Systems to build required capability in supporting Healthier SG efforts in going upstream focusing on preventive care and social-health integration.
Job Requirements
- Bachelor's Degree with at least 3 years' of relevant experience in the healthcare or community sectors preferred
- Experience in hospital, primary care or community sector development and/ multi-agency work in healthcare/social care industry will be an advantage
- Experience in programme management, implementing new programmes, facilitation, design thinking and/or knowledge of the healthcare or social industry will be an added advantage
- Possess strong interpersonal skills, good written and verbal communications and presentations skills
- Able to thrive in a fast paced, rapidly changing environment
- Competent in MS Office Word, Excel and PowerPoint
