Duty Manager

2 days ago

East Region, Singapore Far East Organization Full time $60,000 - $120,000 per year

Company description:

Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 9 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 16,500 rooms under management across 100 hotels and serviced residences in eight countries - Australia, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand and Singapore - with more in our development pipeline.

Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).

Job description:

Responsibilities

  • Direct, monitor and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments of the Hotel
  • Supervise sections in Front Office, such as reception, cashier, telephone, reservation and baggage services. Monitor the junior staff's conduct and job performance and to ensure that all staff project a positive corporate image to guests.
  • Perform duties pertaining to security such as directing guests reporting incidents, thefts, or any offences to the Security department for assistance and handle matters concerning guest's undesirable conduct in rooms / public areas or undesirable persons loitering around in co-ordination with the security department
  • Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue
  • Ensure that guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. Assist in checking in / out of guests.
  • Maintain cash float amount in accordance with expected occupancy. Authorise rate and room changes, paid outs, cash advances, acceptance of cheques according to procedures and credit policies.

Requirements

  • Diploma in any field, preferrably in Hospitality
  • At least 4 years of experience in a similar capacity in hospitality industry
  • Team player with positive attitude, enthusiasm and initiative
  • Knowledge in Opera System
  • Ability to lead team and drive results

  • Duty Manager

    2 days ago

    East Region, Singapore Changi Cove Hotel Full time $60,000 - $80,000 per year

    Job Description:Reporting to the Front Office Manager, or whoever he might delegate to, be responsible for the day-to-day activities within Front Office and other services rendered by other operational departments of the Hotel to ensure smooth operations and customer service satisfaction in alignment with established SOPs and values of the Hotel. Duties...

  • Duty Terminal Manager

    2 days ago

    East Region, Singapore Changi Airport Group (Singapore) Pte. Ltd. Full time $60,000 - $120,000 per year

    Company description: Changi Airport Group (CAG) is the manager of Singapore Changi Airport, a leading air hub in Asia and one of the world's most awarded airports. As airport manager, CAG performs the key functions of airport operations, air hub development, retail and commercial activities, infrastructure development and airport emergency services. CAG...

  • Duty Aide

    2 days ago

    East Region, Singapore NEXUS INTERNATIONAL SCHOOL (SINGAPORE) PTE LTD Full time $28,000 - $35,000 per year

    JOB TITLE: DUTY AIDELinks to: People and Culture, Head of Primary School, Deputy Head of Secondary SchoolWHO ARE WE?Nexus is an empowering, learning-focused community. We are one big family, striving to create an honest and open community with our learners, parents and peers. We believe that we have something unique and special here, we are proud to be...

  • Duty Manager, Passenger Services

    2 days ago

    East Region, Singapore SATS Ltd. Full time $60,000 - $80,000 per year

    Headquartered in Singapore, SATS Ltd. is one of the world's largest providers of air cargo handling services and Asia's leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions...

  • Duty Terminal Manager

    2 days ago

    Changi, East Region, Singapore Changi Airport Group Full time $104,000 - $130,878 per year

    Job description:You will be part of a team that oversees the operations across Changi Airport terminals and road systems, with the aim of ensuring that the Airport operates at its optimal state and achieves consistent delivery of exceptional experience to the passengers. In a dynamic and challenging environment, you will be expected to respond to passengers'...

  • Duty Manager

    2 days ago

    Central Region, Singapore SINGAPORE MARRIOTT TANG PLAZA HOTEL Full time $60,000 - $80,000 per year

    JOB SUMMARYThe Duty Manager is responsible for driving the hotel's Balance Score Card which includes GuestVoice results mainly focusing on Overall Satisfaction, Arrival Experience, Elite appreciation, Staff Service Overall. The Duty Manager is also responsible for driving the contactless mobility index and shall work closely with the Loyalty Manager and At...

  • Duty Manager

    1 week ago

    Central Region, Singapore The Ascott Limited Full time $40,000 - $80,000 per year

    The Duty Manager works under the supervision of the Acting Assistant Front Office Manager to oversee the day-to-day operations of the front office including night shift if applicable, ensuring the smooth delivery of exceptional services to property's guests/customers.Responsibilities:You will:• Supervises overall activities in the department.• Supervises...

  • Duty Manager

    2 days ago

    Central Region, Singapore Katong Holdings Pte Ltd Full time $60,000 - $120,000 per year

    Join us as a Duty Manager (Guest Services Leader) in Holiday Inn Express Singapore Katong You'll have ambition, talent and obviously, some key skills. Because, for this vital role, we're looking for someone who can:Can play a significant role in providing consistent, reliable service in the hotel including superior cleanliness standards and optimum manpower...

  • Duty Manager

    2 days ago

    Central Region, Singapore Holiday Inn Singapore Orchard City Centre Full time $40,000 - $60,000 per year

    At Holiday Inn Hotels & Resorts, our job is to bring the joy of travel to everyone. That's where you come in. When you're part of the Holiday Inn Hotels & Resorts brand, you're more than just a job title.At Holiday Inn, we look for people who are friendly, welcoming and full of life; people who are always finding ways to make every guest's experience an...

  • Duty Engineer

    2 days ago

    Central Region, Singapore The Standard, Singapore Full time $40,000 - $80,000 per year

    Duties & Responsibilities:Report to the Chief Engineer for the general maintenance of all buildings, mechanical and electrical plant rooms in the Hotel.Oversee and carry out preventive maintenance, repairs, and servicing, whether conducted by contractors or in-house technicians.Maintain inventory and ensure proper housekeeping of building maintenance tools,...