Officer - Service Support

18 hours ago

Singapore Touch Community Services Limited Full time $30,000 - $60,000 per year

Key Responsibilities:

  • Frontline Customer Service: Provide support via telephone and attend to walk-in clients.
  • Inventory and Equipment Management: Monitor inventory levels and ensure proper maintenance of office equipment.
  • Facility Maintenance: Oversee the upkeep and maintenance of the Centre to ensure a safe and welcoming environment.
  • Financial Administration: Prepare and process payment vouchers for centre-related expenses.
  • Administrative Support: Handle other administrative tasks as required to support the Centre's daily operations.

Administrative Support for Home Care Services

  • Referral Processing: Manage incoming referrals from the Agency for Integrated Care (AIC), hospitals, and the general public. Assess and direct referrals to appropriate centres or case officers for needs screening, ensuring timely processing.
  • System Updates: Maintain and update referral statuses in both the AIC and in-house systems. Facilitate the discharge process for clients as directed by service owners, ensuring closure of cases where all services have concluded.
  • Appointment Scheduling: Coordinate home visit appointments between locum doctors and clients.
  • Other Duties: Perform other tasks as assigned to support the efficient operation of home care services.

Fees Collection

  • Monitor Outstanding Payments: Track overdue payments and recommend appropriate payment methods or actions to ensure timely collection. Process GIRO applications and collect fees for various programs and services rendered.
  • Collaborate with Social Workers: Partner with social workers to conduct financial assessments for fee waivers when necessary Locum doctor and clients for home visit.

Essential Skills and Qualifications:

  • Diploma in any discipline
  • Preferably with experience in health care or community care settings.

Core Competencies and Attributes:

  • MSOffice 365.
  • Effective conversation in mandarin and dialects.
  • Good interpersonal and communication skills.
  • Good problem-solving skills.
  • Ability to see process gaps and put in place processes.
  • Team player

  • Customer Service Support

    1 day ago

    Singapore AETOS SUPPORT SERVICES PTE. LTD. Full time

    **About AETOS**: AETOS Capital Group Pty Ltd is a renowned Australian broker specializing in financial products trading services, provide retail and corporate clients with diversified financial derivative products including Margin Forex Contracts and CFD in Precious Metals, Indices, Commodities, Shares and Cryptocurrencies. **AETOS Support Services Pte Ltd...

  • Customer Service Support

    7 days ago

    Singapore AETOS SUPPORT SERVICES PTE. LTD. Full time

    **About AETOS**: AETOS Capital Group Pty. Ltd. (AETOS) is a renowned Australian broker specializing in financial products trading services.AETOS Support Services is a wholly owned operational office within the AETOS Capital Group of companies. AETOS Support Services team in Singapore consists of the departments of IT, Dealing, Operation and Finance. **About...

  • Senior Officer/Executive, Service Excellence Office

    18 hours ago

    Singapore Public Service Division Full time $80,000 - $120,000 per year

    [What the role is]The National Library Board (NLB) nurtures Readers for Life, Learning Communities and a Knowledgeable Nation by promoting reading, learning and history through our network of 28 libraries across Singapore, the National Library and the National Archives of Singapore. At NLB, you can look forward to a flexible, hybrid work environment with...

  • Operations Support Officer

    7 days ago

    Singapore SERVICE CONNECTIONS HR CONSULTANCY PTE. LTD. Full time

    **CONTRACT JOBS!**: **(Replacement Staff)**: **Operations Support Officer**: **SINGAPOREANS/ PRs ONLY**: **(**Salary -**$10 per hour**)**: **LOCATION** Geylang East **Responsibilities** - Assist Operations Manager in the following: - Supervise and manage daily operations on site. - Plan and organise manpower for operations. - Lead and mentor junior...

  • operations support officer

    2 weeks ago

    Singapore SERVICE CONNECTIONS HR CONSULTANCY PTE. LTD. Full time $20,000 - $24,000 per year

    CONTRACT JOBS(Replacement Staff)Operations Support OfficerSINGAPOREANS/ PRs ONLY( Salary – $10 per hour )LOCATIONGeylang EastResponsibilitiesAssist Operations Manager in the following: -Supervise and manage daily operations on site.Plan and organise manpower for operations.Lead and mentor junior officers / staffMinor repair work.Identify faults to ensure...

  • Office of Student Support

    6 days ago

    Singapore Public Service Division Full time $120,000 - $180,000 per year

    [What the role is]The Senior Manager (Donations and Stewardship)'s primary roles are to: 1. Lead fundraising efforts to secure and grow donations from corporate partners, individuals, alumni, and foundations in support of the polytechnic's priorities, such as scholarships, bursaries, and institutional programmes. The role includes overseeing governance,...

  • Customer Service Officer

    5 days ago

    Singapore SAFRA National Service Association Full time

    CUSTOMER SERVICES OFFICER @JR Singaporean only Duties / Tasks Counter Duties Attend to general members’ and guests’ enquiries on Clubhouse and association level activities and facilities. Process all Clubhouses booking in the computer system (SAFRA Management System – Online, etc). To know the use of manual receipts / the rates, in the event of a...

  • Service Associate

    7 days ago

    Singapore STROKE SUPPORT STATION Full time

    To provide quality frontline services to clients and their caregivers. Core duties include patient registration, scheduling of services and transport, medical records management, and collection of payments. Sees to front-line patient relations and takes on responsibilities to assist in care delivery. **Responsibilities**: - Manage registration of...

  • Customer Service Officer

    1 week ago

    Singapore SAFRA National Service Association Full time $30,000 - $50,000 per year

    CUSTOMER SERVICES OFFICER @JRSingaporean onlyDuties / TasksCounter DutiesAttend to general members' and guests' enquiries on Clubhouse and association level activities and facilities.Process all Clubhouses booking in the computer system (SAFRA Management System – Online, etc). To know the use of manual receipts / the rates, in the event of a computer...

  • Compliance Officer

    5 days ago

    Singapore AETOS SUPPORT SERVICES PTE. LTD. Full time

    **About AETOS**: AETOS Capital Group Pty Ltd is a renowned Australian broker specializing in financial products trading services, provide retail and corporate clients with diversified financial derivative products including Margin Forex Contracts and CFD in Precious Metals, Indices, Commodities, Shares and Cryptocurrencies. **AETOS Support Services Pte Ltd...