Associate, Funds Operations

Associate, Funds Operations (f/m/d) 

Full-time | limited

Ready to make a real impact in the financial industry? At Deutsche Börse Group, we'll empower you to grow your career in a supportive and inclusive environment. With our unique business model, driven by 15,000 colleagues around the globe, we actively shape the future of financial markets. Join our One Global Team

Your Area of Work

Clearstream's investment funds services enable banks and other investment fund distributors to move towards standardisation, automation and straight-through processing of investment fund orders. Being part of the Global Funds Operations Team, you will be responsible for Hedge Funds trades and transfers from beginning to end, carrying out the Front office, Middle office and Settlement functions, customer queries, client account set up and maintenance and mandatory corporate actions and share events.

Your Responsibilities

Operational activities

• Process Trade & Transfer orders from customers
• Perform document completion for trades & transfers along with verification
• Process incoming trades related cash and incoming transfer requests
• Trace pending transactions and settle transactions on receipt of contract note
• Process corporate action shares and cash events promptly and accurately
• Be risk aware and take all steps necessary to minimise errors including fully complying with existing procedures and staying aware of procedure changes
• Assist in documenting team procedures and in project works, when required

Customer Services

• Investigate, monitor, record and resolve any queries/issues raised by the client via phone calls and emails
• Undertake reviews of client's activity, utilisation of products to suggest changes/improvements and identify development and training requirements
• Provide the highest standard of service in all dealings with the client

Your Profile

• University degree/ Diploma in Business, Finance, Economics or relevant experience
• Minimum 2 years of relevant banking experience and knowledge of investment funds
• Ability to multi-task between operational activities and customer service
• Must be able to work under pressure to meet tight deadlines
• Pro-active attitude with strong problem-solving skills, accuracy and ability to work independently and as part of a team in an international environment
• Customer oriented with excellent telephone, communication and negotiation skills
• Fluency in English. Proficiency in another foreign language will be an added advantage
• Working on early shift to support Australian market may be required

Deutsche Börse Group embraces an international climate, whereby diversity is universal. This is evident across the board, be it through our diverse workforce, routine responsibilities or other areas of activities and scope of application. We are looking for employees who enjoy working in a dynamic and flexible environment and are willing to put forward innovative ideas for the company. An open mindset, a proactive approach and self-motivation are prerequisites. 

We offer our employees an attractive remuneration package. Benefits include a high level of trust and autonomy in modern, centrally located workplaces where corporate culture and values are exercised regularly. 

We value diversity and therefore welcome all applications - regardless of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity.

Have we piqued your interest? Then we encourage you to apply now

Do you have questions about the application process or this position?

Please contact us at - or by phone We look forward to getting to know you

Deutsche Börse Group, Human Resources

https://careers.deutsche-