
Clinic Assistant
1 day ago
Job description
We are London Eye & Retina Specialist Centre, a private eye clinic managing a full range of eye conditions. We are seeking a Clinic Assistant to join our dedicated team. This is a great opportunity for individuals who are passionate about healthcare and want to build a meaningful career in a supportive environment.
Key Responsibilities:
• Handle public enquiries via phone, fax, email, doctor referrals, and walk-in patients
• Coordinate and schedule appointments and surgeries for patients
• Welcome and register patients upon arrival
• Manage appointment scheduling and patient flow
• Provide general information and customer service to patients
• Assist patients with medical claims and insurance documentation and applications
• Perform registration and cashier duties
• Assist with eye screening and diagnostic tests
• Support the ophthalmologist during consultations and procedures
• Perform general clinic duties such as billing, answering phone queries, and filing
• Communicate and coordinate with other healthcare providers
• Ensure a clean and organized clinic environment
• Perform general administrative and clinic upkeep duties
Job Requirements
- GCE 'O' Level or equivalent
- Good language proficiency in English AND either Mandarin or Malay/ Indonesian
- Experience in healthcare, eye care or customer service will be an advantage
- Friendly, patient and service-oriented personality
- Good communication skills and a team player attitude with initiative mindset
- Basic computer skills (Microsoft Office, clinic management software)
- Experience with handling TPA is a bonus
Working Hours
- 5.5-day work week (alternate Saturday morning sessions)
- Regular office hours plus some weekday evening shifts required
Benefits
- Training and mentoring provided
- Friendly and professional working environment
- Competitive salary and benefits
- Convenient location
How to Apply
Submit your updated resume via JobStreet or email to with the subject "Application for Clinic Assistant Position."
We will contact shortlisted candidates via email.
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