general restaurant manager

2 days ago

Singapore OVERJOY RESTAURANT & CATERING SERVICES PTE LTD Full time $90,000 - $120,000 per year

Position Title: Restaurant & General Manager

Department: Operations

Reporting To: Business Owner / Director

Key Responsibilities

Restaurant Operations

  • Oversee day-to-day operations of the restaurant, ensuring smooth service and high customer satisfaction.
  • Lead, train, and supervise staff to maintain service standards and operational efficiency.
  • Monitor inventory levels, place orders, and control food and beverage costs.
  • Implement and enforce health, safety, and hygiene standards.
  • Handle customer feedback, service recovery, and ensure positive dining experiences.

General Management

  • Develop and manage operational budgets, sales targets, and cost control measures.
  • Prepare and review reports on sales, expenses, staffing, and performance metrics.
  • Coordinate with suppliers, vendors, and external partners for timely procurement.
  • Drive marketing, promotions, and customer engagement initiatives.
  • Ensure compliance with licensing, regulatory, and company policies.

Catering & Event Management

  • Manage catering orders from inquiry to fulfillment, ensuring accurate requirements and timely execution.
  • Liaise with kitchen staff to plan and prepare catering menus for events (corporate, private, weddings, etc.).
  • Coordinate logistics, delivery, and setup for catering orders.
  • Maintain strong client relationships and build repeat business opportunities.
Requirements
  • Proven experience (minimum 7-9 years ) in restaurant management or F&B operations .
  • Strong leadership skills with the ability to manage and motivate a diverse team.
  • Experience in handling catering operations and large-scale food orders .
  • Excellent organizational, problem-solving, and decision-making skills.
  • Strong communication and customer service abilities.
  • Knowledge of budgeting, P&L management, and cost control .
  • Familiarity with food hygiene, workplace safety, and F&B regulations in Singapore.
  • Flexibility to work evenings, weekends, and public holidays as required.

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