Digital Business Analyst

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

As a Digital Business Analyst, you will work on 1 or more case management systems. You are required to collaborate with Delivery Managers, Developers, Business Analysts, Product Managers, and ServiceNow Consultants to deliver leading-edge digital solutions. You are a pro-active, self-motivated and resourceful team member with good tech/digital knowledge and possess strong influencing and people handling skills. You are also adept at balancing multiple projects concurrently while constantly looking for new ways to apply digital technologies to meet identified Product needs.

Your analytical skills will be essential in assessing business requirements and translating them into actionable insights that drive our projects forward. You will collaborate with cross-functional teams to deliver technological solutions that are innovative, efficient, and user-friendly.

Key Responsibilities

• Collaborating closely with Product and Business teams to gather requirements using engaging, human-centric visual techniques like service journeys, while crafting a compelling business case.
• Teaming up with project groups to create user stories, as well as develop functional and technical specifications along with acceptance criteria.
• Assessing and recommending the best-fit technology solutions that align with the Judiciary's strategic technology directions, including the adoption of cloud solutions, enterprise architecture, legacy system modernization, and the SG Tech Stack.
• Selecting and implementing the ideal development methodology—be it Agile, Waterfall, or others—within Outsourced, Co-Sourced, or In-house development environments.
• Ensuring readiness of systems or products for seamless deployment, user adoption, and ongoing operations.
• Analyzing the implications of requested changes and suggesting improvements to consistently meet evolving business requirements, while collaborating with support teams to identify and resolve technical challenges during the Operations & Maintenance phase.

Requirements

• Minimum 3 years of experience in a business analyst role, preferably in a digital environment.
• Prior working experience in IT business analysis, application solutioning design and testing
• Participated in at least one full software or product development cycle, preferably using Agile Methodology
• Strong analytical and problem-solving skills, with the ability to interpret and analyse data effectively.
• Possesses communication and interpersonal skills, with the ability to work collaboratively in a team environment and effectively communicate findings and insights.
• Eagerness to learn and a proactive attitude towards taking on new challenges and responsibilities. Ability to adapt to new environments and learn quickly.
• Strong attention to detail and the ability to work with complex data and information.
• Preferrable to have minimum 2 years working on CI/CD experience.

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions

The remuneration package will commensurate with your qualifications and experience. Interested applicants, please click "Apply Now".

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS's privacy statement which can be found at: or such other successor site.

Benefits

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• We have hybrid working arrangements