Membership Services Associate

3 days ago

Marine Parade, Singapore Chinese Swimming Club Full time $52,000 - $104,000 per year

WE OFFER ATTRACTIVE BENEFITS SUCH AS:

  • Annual Wage Supplement
  • Annual Increment
  • Performance Bonus
  • Ang Bao Payment
  • Annual Leave
  • Dental & Medical Benefits
  • Laundry Allowance
  • Staff Discount
  • Training & Development
  • Free Parking

Primary Responsibilities:

  • Lead potential members on informative and engaging club tours, highlighting the club's unique features, amenities, and benefits.
  • Effectively pitch membership packages to prospective members, addressing their questions and concerns while showcasing the value proposition of membership.
  • Track and analyze sales performance, identifying trends and opportunities for improvement
  • Assisting with membership-related applications, such as new member registrations, membership card replacement and membership inquiries. Maintain accurate membership records and databases.
  • Processing payments and handling cash and online transactions for membership dues and other Cub services. Ensuring accuracy in financial transactions and maintaining appropriate records.
  • Monitoring and controlling access to Club facilities, verifying membership credentials or guest passes, and enforcing Club policies and regulations to ensure the safety and security of members, whereas necessary.
  • Performing general administrative tasks, such as answering phone calls, responding to emails, managing the tidiness of Front Office premises, and maintaining Club correspondences.
  • Effectively communicate with members staff and other stakeholders to provide timely and accurate information regarding Club activities, promotions and updates.
  • Addressing member feedback, concerns or conflicts in a professional and proactive manner, aiming to achieve satisfactory resolutions. Escalating issues to Duty Manager when necessary.
  • Handle correspondence with reciprocal and affiliated clubs
  • Any other duties delegated by Duty Manager and Head of Membership Department from time to time

Requirements:

  • Excellence customer service with good interpersonal skills
  • Possess receptionist experience
  • Candidates who holds a Diploma/ GCE "A" levels is preferrred.
  • 5.5 days week (Rostered shift. No midnight shift)
  • Only Singaporean

Job Types: Full-time, Permanent

Pay: $ $12.50 per hour

Benefits:

  • Free parking
  • Professional development

Work Location: In person

  • Membership Services Associate

    1 week ago

    Marine Parade, Singapore Chinese Swimming Club Full time

    Main Duties Lead potential members on informative and engaging club tours, highlighting the club’s unique features, amenities, and benefits. Effectively pitch membership packages to prospective members, addressing their questions and concerns while showcasing the value proposition of membership. Track and analyze sales performance, identifying trends and...

  • Membership Services Associate

    3 days ago

    Marine Parade, Singapore Chinese Swimming Club Full time $48,000 - $60,000 per year

    WE OFFER ATTRACTIVE BENEFITS SUCH AS:Free ParkingPrimary Responsibilities:Lead potential members on informative and engaging club tours, highlighting the club's unique features, amenities, and benefits.Effectively pitch membership packages to prospective members, addressing their questions and concerns while showcasing the value proposition of...

  • Membership Services Associate

    1 week ago

    Marine Parade, Singapore Chinese Swimming Club Full time

    **WE OFFER ATTRACTIVE BENEFITS SUCH AS**: - Free Parking **Primary Responsibilities**: - Lead potential members on informative and engaging club tours, highlighting the club's unique features, amenities, and benefits. - Effectively pitch membership packages to prospective members, addressing their questions and concerns while showcasing the value...

  • Membership Services Associate

    3 days ago

    Marine Parade, Singapore Chinese Swimming Club Full time

    **WE OFFER ATTRACTIVE BENEFITS SUCH AS**: - Annual Wage Supplement - Annual Increment - Performance Bonus - Ang Bao Payment - Annual Leave - Dental & Medical Benefits - Laundry Allowance - Staff Discount - Training & Development - Free Parking **Primary Responsibilities**: - Lead potential members on informative and engaging club tours, highlighting the...

  • Membership Services Associate

    1 day ago

    Marine Parade, Singapore Chinese Swimming Club Full time

    **WE OFFER ATTRACTIVE BENEFITS SUCH AS**: - Annual Wage Supplement - Annual Increment - Performance Bonus - Ang Bao Payment - Annual Leave - Dental & Medical Benefits - Laundry Allowance - Staff Discount - Training & Development - Free Parking **Primary Responsibilities**: - Lead potential members on informative and engaging club tours, highlighting the...

  • Membership Relations, Sales

    1 week ago

    Marine Parade, Singapore Chinese Swimming Club Full time

    Main Duties **Data Management**: Maintain accurate and up-to-date membership records, including photographs, contact information, and membership status. **Member Support**: Provide excellent customer service to members by addressing inquiries, resolving issues, conducting Club Tours, and assisting with membership-related matters. **Membership...

  • Membership Relations, Sales

    1 day ago

    Marine Parade, Singapore Chinese Swimming Club Full time

    **WE OFFER ATTRACTIVE BENEFITS SUCH AS**: - Annual Wage Supplement - Annual Increment - Performance Bonus - Ang Bao Payment - Annual Leave - Dental & Medical Benefits - Staff Discount - Training & Development - Free Parking **Primary Responsibilities**: - **Data Management**: Maintain accurate and up-to-date membership records, including photographs,...

  • Membership Relations

    1 day ago

    Marine Parade, Singapore United Personnel Services Full time

    Our client, a well established recreation club is currently looking Membership Relations & Marketing Manager to join their expanding team.Salary: up to $7,000Work Location: Marine Parade / Tanjong Katong areaWork Days: 5 DaysResponsibilities: - Lead, motivate and provide direction to the Front Office, Membership Relations, Marketing Communications as well as...

  • Patient Service Associate

    7 days ago

    Marine Parade, Singapore Core Concepts Pte Ltd Full time $35,000 - $45,000 per year

    About the role Join the dynamic team at Core Concepts Pte Ltd as a Patient Service Associate. In this full-time position, you will be the first point of contact for our patients, providing exceptional customer service and support. Your role is crucial in ensuring a smooth and positive experience for all our valued clients.What you'll be doingGreet and...

  • Care Experience Associate

    2 days ago

    Marine Parade, Singapore Core Concepts Pte Ltd Full time $35,000 - $45,000 per year

    About the role Join the dynamic team at Core Concepts Pte Ltd as a Care Experience Associate. In this full-time position, you will be the first point of contact for our patients, providing exceptional customer service and support. Your role is crucial in ensuring a smooth and positive experience for all our valued clients.What you'll be doingGreet and...