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Technical Practice Consultant – Automation

3 weeks ago

Singapore Ingram Micro Full time

It's fun to work in a company where people truly BELIEVE in what they're doing

Job Description: 

Ingram Micro is a leading technology company for the global information technology ecosystem.

With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. 

Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage set us apart.

Ingram Micro is seeking a highly experienced and visionary Technical Practice Consultant  – Automation to spearhead our automation and observability strategy across the Red Hat, IBM, and Elastic technology stacks. You will lead the development, execution, and scaling of our automation-focused technical practice, enabling our partner ecosystem to deliver high-impact solutions in IT operations, DevSecOps, hybrid cloud, and enterprise observability.

This role requires strong technical depth, practice-building experience, and the ability to collaborate effectively with vendors, partners, and internal teams in a distribution-driven go-to-market model.

Key Responsibilities:

Practice Leadership & GTM Strategy

  • Define and lead Ingram Micro's automation and observability practice strategy across Red Hat, IBM, and Elastic portfolios.
  • Develop and maintain reusable solution offerings, partner playbooks, reference architectures, and use cases.
  • Align with vendor and internal sales leadership to drive pipeline growth and practice expansion.

Partner Enablement & Technical Capacity Building

  • Build and deliver robust enablement programs to uplift partner technical capabilities across:
    • Red Hat Ansible Automation Platform and OpenShift
    • IBM Cloud Pak for AIOps, Turbonomic, Instana
    • Elastic Stack (ELK) – including observability, SIEM, and APM solutions
  • Lead bootcamps, technical workshops, webinars, and labs for Ingram Micro partners and resellers.
  • Guide partners through solution design, certifications, and delivery readiness.

Presales & Solution Development

  • Support strategic partner opportunities by providing technical consultation, solution validation, and architecture leadership.
  • Co-develop proofs-of-concept and pilots in collaboration with partners and vendors.
  • Ensure seamless integration of Red Hat, IBM, and Elastic tools with cloud, DevOps, and ITSM ecosystems (e.g., ServiceNow, Azure/AWS, GitOps).
  • Thought Leadership & Ecosystem Collaboration
  • Act as the thought leader representing Ingram Micro in external forums, partner events, and industry panels.
  • Collaborate closely with Red Hat, IBM, and Elastic technical teams to ensure solution roadmap alignment and co-selling support.
  • Maintain a strong pulse on emerging trends in automation, AI-driven operations, and observability.

Required Skills and Qualifications

  • Bachelor's degree in Computer Science, Engineering, or a related technical field.
  • 5- 8+ years of experience in automation, solution architecture, or practice leadership in a B2B technology environment.
  • Proven expertise in:
    • Red Hat Ansible Automation Platform & OpenShift
    • IBM Automation Stack (Cloud Pak for AIOps, Instana, Turbonomic)
    • Elastic Stack (Elasticsearch, Kibana, Beats, Logstash, APM, SIEM)
  • Strong track record of building partner practices, developing GTM programs, and supporting solution sales.
  • Strong experience in cloud environments: AWS, Azure, and Google Cloud Platform (GCP).
  • Hands-on experience with modern automation frameworks, observability pipelines, and integration architectures.
  • Exceptional presentation, facilitation, and partner engagement skills.

 

Preferred Qualifications

  • Red Hat Certified Specialist (Ansible, OpenShift)
  • IBM Certified Professional – Cloud Pak for AIOps / Instana
  • Elastic Certified Engineer or Observability Specialist
  • Knowledge of ITSM, DevOps pipelines, CI/CD tools (Jenkins, GitLab, ArgoCD), and cloud-native architectures
  • Experience working in a distributor-led model with strong partner/channel exposure