Manager / Snr Manager (Strategic Planning)

[What the role is]

The National Heritage Board (NHB) is seeking a driven and analytical strategic planner to join the Strategic Planning & Data Management (SPDM) team. This role offers the opportunity to work at the intersection of heritage subject-matter expertise and data-driven strategy, contributing directly to NHB's long-term organisational priorities under Heritage Plan 2.0 and beyond.

You will support NHB's senior leadership in identifying opportunities and challenges across the heritage ecosystem, designing impactful strategies, and monitoring their execution. You will also play a key role in shaping NHB's performance measurement frameworks and in strengthening its use of analytics for forward-looking decision-making.

[What you will be working on]

Strategic Planning and Organisational Strategy

• Contribute to the development and review of NHB's strategies and workplans, ensuring alignment with corporate, and national priorities, as well as sectoral trends.
• Help determine NHB's strategic priorities and organisational targets to guide planning, resource allocation and performance tracking.
• Support the annual corporate planning cycle, including planning and implementing planning retreats and workplan development.
• Collaborate closely with the museums and divisions to translate strategic goals into implementation plans, monitor progress, and surface key risks and opportunities for senior leadership.

Research, Insights and Performance Monitoring

• Plan, implement, and manage quantitative and qualitative research to assess the impact of NHB's programmes, policies and initiatives, across cultural, social and economic dimensions.
• Conduct market, benchmarking and desktop research to identify trends in the sector, emerging opportunities, risks and developments in the local and international heritage, museum and cultural policy landscape.
• Monitor socio-cultural, technological and economic trends that may affect NHB's long-term strategic positioning.
• Collate, analyse, and visualise key performance indicators (KPIs) and organisational datasets to provide actionable insights for Divisions, Senior Management and Board reporting.
• Develop reports and frameworks to support evidence-based decision-making.

Cross-Divisional and Inter-Agency Collaboration

• Work closely with divisions across NHB, including the museums, policy and community cluster, and corporate development divisions, as well as with MCCY, public agencies and international counterparts.
• Coordinate inputs for inter-agency and joint sector strategic initiatives.
• Provide secretariat support for strategy and planning workgroups, including preparing papers, reports, and presentations for Senior Management and the Board.

[What we are looking for]

The ideal candidate will possess strong analytical acumen, strategic thinking capabilities, and the ability to collaborate effectively across divisions and agencies. A demonstrated interest in public policy, cultural development, or data-informed planning will be advantageous.

Strategic Thinking and Organisational Awareness

• Demonstrated ability to think strategically and systemically, with a clear understanding of how long-term priorities and organisational targets align with broader national and sectoral objectives.
• Familiarity with strategic planning frameworks (e.g. Balanced Scorecard, OKRs) and performance monitoring tools is advantageous.

Analytical and Research Competencies

• Strong analytical skills with the ability to interpret diverse datasets, evaluate trends, and develop insights to support planning and decision-making.
• Comfortable with both qualitative and quantitative research methods; prior exposure to policy analysis or programme evaluation will be beneficial.

Stakeholder Engagement/Communication and Collaboration

• Strong writing, presentation, and interpersonal and communication skills, with the ability to engage stakeholders across internal divisions and external agencies in a professional and consultative manner.
• Experience in facilitating discussions, synthesising inputs, and formulating sound recommendations in support of strategic or policy outcomes.

Data Fluency and Visualisation

• Proficiency in Microsoft Excel is required; familiarity with data visualisation tools (e.g. Tableau, Amazon QuickSight) and basic programming (e.g. Python, R) is preferred.
• Ability to synthesise and present complex data in a clear and compelling manner for senior stakeholders.

Professional Experience and Qualifications

• Background in Social Sciences, Economics, Public Policy or a related discipline (e.g. business analytics, data science) preferred.
• At least 2 to 5 years of relevant professional experience in strategic planning, public sector research, corporate development or policy-related functions.
• Interest or experience in heritage, culture, or community development will be viewed favourably, particularly where it intersects with data, policy, or strategy.