Software Systems Engineering

Description -

Job Summary

• This role is responsible for overseeing the design, implementation, and maintenance of robust and scalable software systems in commercial business notebook. The role collaborates with cross-functional teams, including software developers, FW developers, cross functional program managers, and commercial notebook System Team to create solutions that integrate seamlessly with existing infrastructure and deliver value to end-users. The role ensures the efficiency, reliability, and performance of commercial notebook software systems, firmware Systems through robust integration and validation. The role provides guidance to other team members on System Engineering across critical NPI and or Sustaining of commercial notebooks.

Responsibilities

• Own all software and firmware deliverables across BIOS, EC, drivers, applications, and image readiness from concept to end of service, applicable across NPI and Sustaining.
• Define and manage overall CQ Refresh software/firmware deliverables (SW, SW Drivers, BIOS, EC, HW Drivers), SCT Validation, and release schedules leading to timely Web Softpaq publication and RTM release to factories. Ensure alignment with System Team and cross-functional teams across SW/FW/Driver solution readiness and HW readiness.
• Manage ODM SEPM resources and capabilities. Define engagement models, audit deliverables, and ensure ODMs meet HP quality and schedule expectations Collaborate with ODM SEPMs to review PRL, align on CQ POR, and track deliverables. Govern ODM execution through RACI models, SOW refinement and milestone audits.
• Drive debugging, RCA and resolution of SW/SW Driver/OS/Application issues and support HEPM/BIOS PM in debugging, RCA and resolution of FW/BIOS/EC/HW Driver issues. Manage 3LS escalations and coordinate with validation, system managers, and ODMs.
• Communicate and prioritize CQ scope changes (DCRs, BCRs, Security, 3LS, ISV, IHVs, Factories, SC, Commodities etc) schedule changes, negotiate options, and coordinate phase-in schedules with x-functional stakeholders.
• Collaborates with system managers, validation, ODMs, and PMkt, Core Tech Mkt, Solutions Architect, Legal teams to align on SW/FW/Drivers and regulatory deliverables. Supports escalations and customer-specific requirements (e.g., Huawei SELA/BSTA discussions)
• Support development and adoption of automation tools to improve operational efficiency (UNICORN : Live Platforms list, CQ Dashboard, DCR Dashboard, Issues Dashboard, 3LS Dashboard).
• Drive strong governance and process discipline in timely execution, milestones adherence, tools (sharepoint), documentation, traceability, and process adherence. Maintain accurate PRL, ERD, image definitions, and update Pulsar and other tracking systems. Maintain program dashboards, RTM & WEB trackers, and issue logs. Communicate status, risks, and escalations to stakeholders and executives.
• Represent software and firmware status in system team meetings and Collaborate with system managers, TPMs, and validation leads to align on qualification timelines, DCR/BCR processes, and platform readiness.
• Provides guidance and mentoring to less- experienced staff members.

Education & Experience Recommended

• Graduate, Master or higher Degree in Computer Science, SW engineering, Information Systems, or any other related engineering discipline or commensurate work experience or demonstrated competence.

• Typically has 7-10 years of work experience, preferably in systems engineering, computer programming language, or a related field.

Knowledge & Skills

• Agile Methodology

• Application Programming Interface (API)

• Automation

• C++ (Programming Language)

• Computer Science

• Debugging

• Firmware Development and Engineering

• Scrum

• Software Development

• Software Engineering

Cross-Org Skills

• Effective Communication

• Results Orientation

• Learning Agility

• Digital Fluency

• Customer Centricity

Impact & Scope

• Impacts function and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.

Complexity

• Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors.

Disclaimer

• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Sustainable impact is HP's commitment to create positive, lasting change for the planet, its people, and our communities. This serves as a guiding principle for delivering on our corporate vision – to create technology that makes life better for everyone, everywhere

HP is a Human Capital Partner – we commit to human capital development and adopting progressive workplace practices in Singapore.
 
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Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: "Know Your Rights: Workplace Discrimination is Illegal"