Mgr, Process Improvement Eng

At West, we're a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West's indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?  

There's no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.  

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.  

In this role, you will lead a part of the process engineering team to develop and optimize processes that enhance efficiency and product quality. You will manage engineering projects, ensure compliance with industry standards, and foster innovative solutions that drive continuous improvement.

• Lead and oversee process improvement initiatives using Lean Sigma methodologies.
• Leading and guiding a team of 3-5 process engineers.
• Develop and implement process design and optimization strategies.
• Collaborate cross-functionally with manufacturing, R&D, SCM, QA and other teams to ensure process alignment and integration.
• Monitor process performance metrics and proactively identify opportunities for improvement.
• Use standard problem solving techniques such as LEAN, Six Sigma, A3, 8D, DMAIC…etc.
• Ensure processes comply with regulatory and safety standards.
• Provide technical expertise and guidance to the operations team.
• Facilitate training and development programs for engineering staff.
• Other duties as assigned

• Minimum Bachelor's degree in Chemical Engineering, Mechanical Engineering, or a related field.
• Minimum 8 years of experience in engineering, including leadership or managerial roles.
• Proven experience with process design and improvement projects.
• Strong knowledge of industry regulations and compliance requirements.

• Able to be aware of all relevant standard operating procedures as per Company policy as they are related to the position covered by this Job Description.
• Support and contribute to Lean Sigma programs and activities towards delivery of the set target.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication and interpersonal skills.
• Good project management skills. (e.g. PMP)
• Self-motivated, results- and solution-oriented personality
• Able to comply with the company's safety policy at all times.
• Able to comply with the company's quality policy at all times.

Travel Requirements:

• Must be able to travel up to 10% of the time

Physical and Mental Requirements:

• Medium physical demand is required, involving standing and walking for extended periods.
• Ability to manage high-stress situations and maintain focus during complex problem-solving tasks.

West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.