Supply Chain Planning Specialist

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Job Summary

Support and govern the end-to-end Intercompany transaction processes across Greater Asia under the APEX - FSFE model. This includes managing activities such as ordering, returns, and claims. The role requires a strong command of data analysis, system master data coordination, and process governance.

Additionally, the specialist leads and supports the scale up of FSFE program to deliver tariffs savings.

Main Responsibilities

APEX Intercompany Order Governance:

• Provide operational support to Greater Asia countries for Purchase Order (PO) and Sales Order (SO) placement under the Singapore Tax Principal model.
• Lead and executes ad-hoc requests related to intercompany returns, claims, and inventory rebalancing, ensuring alignment with business priorities and stakeholder expectations.
• Monitor daily transaction reports and IDOC error logs, proactively driving resolution and providing recovery guidance to mitigate risks.
• Attend escalations from stakeholders, conducting root cause analysis and implement corrective and preventive actions to ensure process reliability.
• Ensure operational accuracy and efficiency to meet monthly Key Performance Indicators (KPIs).
• Support year-end financial activities, including system updates for order costing in collaboration with regional finance teams.
• Maintain and update documentation such as desktop procedures, job aids, and Standard Operating Procedures (SOPs).
• Document and deliver training on intercompany planning processes to ensure consistent understanding and execution.

Master Data Maintenance:

• Ensure synchronization and accuracy of master data across planning and production systems.
• Collaborate with the APEX master data team to identify material status and ensure accurate setup in accordance with the APEX model.

Project Management for First Sale for Export:

• Support E2E system testing to enable smooth transaction, coordinate on master data set up, process changes to ensure project is on track.
• Once go live, support day-to-day operations to ensure tax compliance.  Work with relevant stakeholders to perform troubleshooting and drive timely resolutions during hypercare period.

Continuous Improvements:

• Assess process gaps and improve operational efficiency and work accuracy.
• Standardize and simplify transactional tasks to reduce complexity and improve scalability.
• Maintain updated process maps and ensure job aids are clear, current, and aligned with best practices.

Key Supply Chain Operation Metrics:

• Accountable for achieving monthly APEX Key Performance Indicators: Order Accuracy, Claims processing time, IBD IDOC error processing.
• Monitors performance and recommend corrective and preventive actions as required.

Preferred Requirements

• Diploma or Degree in Supply Chain/Business/Logistics/Economics or any other related fields
• 1-2 years working experience. Fresh graduate is welcome to apply.
• Good Microsoft Excel skills, Macro, analytical skills and meticulous with numbers
• Business and customer oriented and a good team player
• Self-starter, responsible and ability to multi-task and work with virtual teams
• Good command of written and verbal English language
• SAP knowledge

Click on apply if this sounds like you

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

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