Strategic Account Manager

2 days ago


Tuas, Singapore HR Focus Full time $80,000 - $120,000 per year

Singaporean/ Resident as No Quota for Work Pass

Role Overview

As a Strategic Account Manager in the Medical Division, you will manage key global customers, develop tailored solutions, and expand the company's presence in next-generation OEM and niche application markets. You'll play a vital role in driving business growth, exploring new markets, and building strong, long-term partnerships

Key Responsibilities
  • Develop, manage, and grow key customer relationships within your assigned portfolio.
  • Identify and secure new business opportunities in targeted markets and segments.
  • Coordinate cross-functional account activities across the Medical Division to maximize global synergies.
  • Lead and manage the sales pipeline, providing timely updates on project status and forecasts.
  • Drive and lead price negotiations, ensuring competitive yet profitable outcomes.
  • Prepare annual sales and profitability budgets for assigned accounts.
  • Monitor major market or customer developments and propose proactive strategies.
  • Representing at trade shows, conferences, and customer events; compile post-event reports.
  • Expand and nurture existing market segments in alignment with divisional strategy.
  • Conduct regular customer visits and maintain strong engagement based on priority and planning.
  • Communicate company updates to customers and gather relevant market intelligence.
  • Ensure accurate, real-time data entry in ERP and Salesforce systems; support CRM initiatives.
  • Effectively utilize sales tools such as ERP, Salesforce, Excel, and Outlook.
  • Manage customer contracts, addressing payment issues, order changes, and cancellations.
  • Collaborate closely with internal sales colleagues to share insights on customers, projects, and market trends.

Requirements
  • Minimum 5 years of sales experience in technical or engineered products. Experience in springs, stamping, or precision components is a strong plus.
  • Minimum Diploma in Engineering, Sales/Marketing, or a relevant commercial field.
  • Fluent in English and Chinese (Mandarin) to effectively communicate with English and Mandarin speaking regional customers and partners.
  • Proficiency in German is an advantage due to global team interaction.
  • Strong negotiation, communication, and relationship management skills.
  • Hands-on experience with CRM systems (e.g., Salesforce) and ERP platforms.
  • Willingness to travel for customer visits and international collaboration.

We are seeking a candidate who is motivated, analytical and confident. If you are ready to make an impact and advance your career, this is your chance to join a world-class organization committed to innovation, quality, and excellence. Apply Now



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