Document and Data Management Specialist SG

2 weeks ago

Changi East Region, Singapore CIMB Singapore Full time $70,000 - $120,000 per year

Responsibilities
JOB DESCRIPTION
Job Description

  • Perform complex, sensitive and high risk document processing activities related to account opening and maintenance, credit card operations, police orders, hold code instructions, CAD support, and regulatory/legal requests, ensuring accuracy and compliance.
  • Act as Subject Matter Expert (SME) to provide guidance on designated operational areas, support junior team members, and clarify procedural issues to uphold consistency and quality standards.
  • Manage exceptions and escalations, e.g., validate exception reports, conduct root cause analysis, and escalate systemic issues or control lapses to management for timely resolution and risk mitigation.
  • Support regulatory and audit requirements, e.g., prepare documentation, evidence logs, and remediation reports for internal audits and regulatory exercises, ensuring readiness and transparency.
  • Lead the control and reconciliation of operational reports and tasks (e.g daily stats, hold code actions, returned customer letters, End of Day and Start of Day reconciliation.
  • Collaborate with external vendors (e.g., Iron Mountain, Toppan, Secura) to ensure service level agreement (SLA) compliance, resolve issues, and verify the quality of outsourced deliverables.
  • Monitor adherence to standard operating procedures (SOPs) and perform quality checks on completed tasks to ensure alignment with internal risk frameworks and regulatory policies.
  • Identify opportunities to enhance daily workflows, recommend updates to procedures, templates, or controls, and contribute to continuous improvement initiatives.
  • Act as backup coverage for the Team Lead and support ad-hoc reporting or project assignments as needed, contributing to team resilience and operational continuity.

Requirement

  • Diploma in Business Administration, Operations Management, or any related field
  • At least 2 years of experience in banking operations, with hands-on exposure to account servicing (ie.account opening/ account maintenance)
  • At least 1 year of relevant experience in driving productivity, system/platform efficiency and/or optimisation
  • Proven track record in reconciling operational data, reviewing exception reports and implementing relevant control measures
  • Strong knowledge of Banking Operation, document workflows, and regulatory processing (e.g. police orders, freezing orders
  • Strong analytical skills with the ability to reconcile operational data, review exception reports, and implement effective control measures to ensure process integrity
  • Proficient in conducting root cause analysis, reconciling reports, and independently managing operational exceptions with minimal supervision
  • Good working knowledge of MAS Outsourcing Guidelines and internal audit standards, supporting compliance and audit readiness
  • Skilled in Microsoft Office applications, particularly Excel, with experience in reporting tools such as pivot tables, reconciliation sheets, and trend analysis
  • High attention to detail with a strong ability to identify discrepancies and ensure accuracy across routine and complex tasks
  • Effective verbal and written communication abilities to engage with internal stakeholders, external vendors, and regulatory bodies professionally

This is a 1-year contract role and can be considered for renewal or conversion upon completion of the contract.

  • Accounting Management Specialist

    2 weeks ago

    Changi, Singapore Skillsforce Management Consultancy Pte Ltd Full time

    You will be responsible for Accounting, Compliance & Reporting (ACR) Job Summary Reporting to the Assistant Manager, the Management Specialist is responsible for maintaining accuracy of the financial statements for multiple legal entities: - Job Duties & Responsibilities - Respond to inquiries from ACR management with explanations referencing local GAAP -...

  • Data Scientist Lead

    3 days ago

    Changi, East Region, Singapore Changi Airport Group Full time $120,000 - $200,000 per year

    Job description:We are looking for an experienced Lead to drive the strategic development and delivery of data and AI products that power intelligent decisions across airport operations and business functions. Reporting to the Senior Vice President, Airport Operations Technology & Corporate IT, this role bridges operations and business needs with technical...

  • Document Controller

    17 hours ago

    Changi, Singapore RJ Crocker Consultants Full time

    Control incoming and outgoing project records in accordance with established procedures - Duplicate and distribute documents - Facilitate timely document review, approval and documentation in an effective and efficient manner - Control all aspects of documentation throughout project's life cycle including: - Catalogue, post, distribute, track and compile...

  • Industrial Data Science Project Manager

    5 days ago

    Changi, Singapore Thales Full time

    Location: Singapore, Singapore Thales people architect solutions that enable two-thirds of planes to take off and land safely. We create in-flight entertainment systems that engross 50 million fliers every year and we develop the avionics that control the world’s largest commercial aircrafts. Our simulators train the next generation of pilots for fighter...

  • Accounting Specialist

    1 week ago

    Jurong East, Singapore Digify Full time

    Digify is a cloud-based document security and data room software that allows customers to control, protect and track important documents after sharing them. Companies use Digify to protect confidential information for fundraising and due diligence, secure intellectual property, and protect sensitive communications. Digify is used in 138 countries today. We...

  • Airfreight Documentation Officer #66145

    2 weeks ago

    Changi, Singapore Anradus Pte Ltd Full time

    Industry/ Organization Type: Logistics (Airfreight) - Position Title**:Airfreight Documentation Officer (Import / Export)**: - Working Location: Changi - Working Hours: 5.5 days (Monday to Friday 2 PM - 10 PM, Sat Half Day) - Salary Package**:Basic Salary up to $2,800 + Shift Allowance + Variable Bonus**: - Duration: Permanent **Key Responsibilities** -...

  • Assistant Manager/Manager, Property Operations

    2 weeks ago

    Central Region, Singapore YTL Starhill Global Property Management Pte Ltd Full time $104,000 - $130,878 per year

    Be part of the building operation team to ensure effective maintenance and management of the property.Job Description/Responsibilities:Responsibilities of the Assistant Manager/ Manager, Property Operations:· Oversee daily property operations and facilities including car-park operation in Wisma Atria.· Assist in overseeing Executive, Officers and M & E...

  • Audit Manager

    3 days ago

    Central Region, Singapore MALCOLM HENG SG PAC Full time $100,000 - $120,000 per year

    The main job responsibilities for the Audit Manager position:Plan and execute comprehensive external audit engagements across diverse industriesHave strong project management skills to handle assignments and engagementsManage full aspects of audit engagements from planning, executing, reporting, clearance of work and completionTake charge of a portfolio of...

  • Data Automation Specialist

    2 weeks ago

    Central Region, Singapore APBA TG Human Resource Pte Ltd Full time $104,000 - $130,878 per year

    Data Automation Specialist / Data Engineer (Entry–Mid Level) Location: CentralAbout the RoleWe are seeking a detail-oriented and technically skilled individual to join our team as a Data Automation Specialist. You will play a key role in designing, developing, and supporting automation solutions to improve data workflows, reporting, and business...

  • Data Entry

    7 days ago

    North-East Singapore Emprego SG Full time

    **Location** Singapore, North East **Job Type** Full Time **Salary** $1,000 - $2,000 Per Month **Date Posted** 2 hours ago Additional Details **Job ID** 14763 **Job Views** 1 **Job Description**: Roles & Responsibilities - Data entry for survey schedule in Google docs Confirmation of job order received from client and assigning of job to...