Passenger Customer Service

About SATS Ltd.SATS is Asia's leading provider of food solutions and gateway services. Using innovative food technologies and resilient supply chains, we create tasty, quality food in sustainable ways for airlines, foodservice chains, retailers and institutions. With heartfelt service and advanced technology, we connect people, businesses and communities...

Headquartered in Singapore, SATS Ltd. is one of the world's largest providers of air cargo handling services and Asia's leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions...

**About us** GTRSG is a joint venture between SATS Ltd and AirAsia Berhad which commenced operations on 1 November 2017. GTRSG aims to maintain the highest quality product by embracing technology (innovation and digitalisation) to improve the productivity of our personnel, enhancing service level, with a strong emphasis on maintaining high safety standards....

**About us** SATS is Asia's leading provider of food solutions and gateway services. Using innovative food technologies and resilient supply chains, we create tasty, quality food in sustainable ways for airlines, foodservice chains, retailers and institutions. With heartfelt service and advanced technology, we connect people, businesses and communities...

SummaryThe Customer Services Assistant assists customers at check-in counters, ensuring passenger details match travel documents and handling issues related to flight operations and automated check-in systems. They comply with safety standards, report breaches, and work in shifts to support 24/7 flight schedules. The role requires physical strength for...

Customer Service Assistant ISummaryThe Customer Service Assistant I/II provides assistance to customers at check-in counters. He/she ensures that passengers' details match the information on travel documents and handles customer issues regarding flight operations and automated check-in systems. To maintain a safe working environment, he/she complies with all...

Passionate and customer-focused individuals are welcome to join our team as Passenger Service Officers at Changi Airport In this role, you will be responsible for delivering exceptional service to passengers from check-in through departure. Airport Customer Service | Up to $3,300 + Bonuses | $5,000 Joining Bonus | ChangiBe the face of world-class service at...

Key Responsibilities:Perform passenger check-in and boarding procedures efficiently and accurately.Act as a Service Ambassador, assisting and guiding passengers in the use of Self-Service Kiosks and Automated Bag Drop systems.Carry out gate handling duties, including liaising with airline crew and coordinating departure processes with relevant airport...

Position: Customer Service Agent / Customer Service OfficerBasic: $1700-$2500Working Date & Time: 6 days, Rotating ShiftWorking Location: Changi Airport TerminalsBenefit: 12 days AL, $200-$500 Shift Allowance, OT Allowance, AWS, Performance Bonus, Joining Bonus, Staff Transport(**Transport provided for staff working midnight)Job Responsibilities:Lead and...

Sign-on bonus of $5,000Salary up to $3,000Shift work is required for this positionJob DescriptionChecking in of passengers to boarding of flights.Greeting passengers upon arrival and ensuring a smooth departure process.Handling flight disruptions, providing recovery assistance to affected passengers.Handle lost and found baggageAirline Weight &...