Account Documentation Analyst

Keywords: Private Wealth Management, Client Onboarding, KYC Documentation, Account Maintenance, Financial Services, Data Accuracy, Stakeholder Communication, Compliance, Administrative Support, Chinese Language Proficiency

A prestigious private wealth management institution is seeking an Account Documentation Analyst for a 12-month contract in Singapore. This is a unique opportunity to join a highly respected team that delivers bespoke financial solutions and brokerage services to individuals, families, and foundations with significant means.

• Join a leading private wealth management team known for its tailored financial solutions and high standards of client service, where your attention to detail and commitment to accuracy will be highly valued.
• Benefit from a collaborative work culture that encourages knowledge sharing, ongoing training opportunities, and personal development within the financial services sector.
• Enjoy the flexibility of a contract position in Singapore's vibrant financial district while contributing to the success of an expanding client base with diverse account structures.

What you'll do:

As an Account Documentation Analyst, you will be instrumental in supporting the private wealth management division's mission to deliver exceptional client experiences through rigorous documentation review and efficient account administration.

• Review comprehensive documentation packs from Sales teams, including Client Identification Program documents, Account Application or Update forms, Investment Profile Questionnaires, Tax documents, and other required materials.
• Communicate promptly and clearly with Sales regarding any missing documentation, inconsistencies in information, or incorrect data identified during the review process.
• Ensure precise data entry into onboarding or account maintenance workflow tools based on submitted documentation and Know Your Customer (KYC) information.
• Maintain accurate records of account documentation and relevant approval files within internal databases while monitoring the timely receipt of outstanding documents.
• Liaise effectively with Sales teams and other stakeholders to resolve issues related to missing or inconsistent documentation for both new account onboarding and existing account updates.
• Handle various administrative tasks such as document scanning, data entry checks, first-level case reviews, policy or procedure updates, SharePoint updates, and management reporting as needed.
• Support compliance efforts by adhering strictly to internal policies and regulatory requirements throughout all stages of account management.
• Adapt quickly to ad-hoc requests or urgent administrative needs that arise within the team's remit.
• Contribute positively to projects aimed at improving processes within the Account Management Team by providing feedback and participating in discussions.
• Demonstrate sensitivity when handling confidential client information and ensure all actions align with best practices in data protection.

What you bring:

The ideal candidate for the Account Documentation Analyst position brings substantial experience from banking or financial services settings where precision in handling sensitive client information is paramount.

• Demonstrated knowledge of Client Identification Program (CIP) requirements and KYC documentation processes within financial services environments.
• Familiarity with complex account structures including individual accounts, personal holding companies (PHCs), trusts, funds, subsidiaries of listed companies, and operating vehicles.
• Excellent verbal and written communication skills that enable clear interaction with colleagues across departments as well as external stakeholders.
• Proven ability to adapt efficiently when managing multiple tasks or responding to ad-hoc administrative requests under tight deadlines.
• Willingness to learn new procedures quickly while maintaining high standards of accuracy in all aspects of documentation handling.
• Experience with SOW corroboration (Source of Wealth) and TNW substantiation (Total Net Worth) is considered advantageous but not mandatory.
• Proficiency in Chinese language (speaking and reading) is highly desirable due to the nature of client interactions involved in this role.
• Bachelor's degree or equivalent education/experience is required; additional qualifications in finance or compliance are beneficial.
• At least five years' professional experience within banking or financial services sectors is expected for success in this position.
• Prior exposure to private banking environments or direct involvement in onboarding/KYC/SOW review processes would be an asset.

What sets this company apart:

This organisation stands out as a leader in private wealth management by consistently delivering personalised financial advice backed by deep industry expertise. Employees benefit from being part of a collaborative network where knowledge sharing is encouraged at every level.

What's next:

If you are ready to take the next step in your career by joining a respected private wealth management team dedicated to excellence in client service and operational integrity, we encourage you to apply now.

Apply today by clicking on the link provided-your future as an Account Documentation Analyst awaits.

Do note that we will only be in touch if your application is shortlisted.

Robert Walters (Singapore) Pte Ltd

ROC No.: E | EA Licence No.: 03C5451

EA Registration No.: R ShiHua Goh