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Patient Service Officer

2 weeks ago

Central Region, Singapore PKWY DENTAL PTE. LTD. Full time $40,000 - $80,000 per year

About the role

We are seeking a Patient Service Officer to join our dynamic team at PKWY DENTAL SPECIALIST PRACTICE. As a Patient Service Officer, you will be responsible for providing excellent customer service and administrative support to our patients. This is a full-time position, and you will be an integral part of our dental practice.

What you'll be doing

  1. Greet patients in a friendly and professional manner
  2. Schedule and confirm patient appointments
  3. Manage patient records and ensure all documentation is accurate and up-to-date
  4. Process payments and handle financial transactions
  5. Assist with insurance claims and follow-up
  6. Provide general administrative support to the dental team
  7. Maintain a clean and organised reception area

What we're looking for

  1. Previous experience in a customer service or administrative role, preferably in a healthcare or dental setting
  2. Excellent communication and interpersonal skills
  3. Strong attention to detail and organisational abilities
  4. Proficient in using computer systems and office software
  5. Friendly, professional, and customer-oriented attitude
  6. Ability to work well in a team and adapt to a fast-paced environment

What we offer

At PKWY DENTAL SPECIALIST PRACTICE, we value our employees and strive to provide a supportive and rewarding work environment. Some of the key benefits include:

  1. Competitive salary and performance-based incentives
  2. Comprehensive medical insurance coverage
  3. 5-day work week
  4. Generous paid time off
  5. Opportunities for professional development and career advancement

About us

PKWY DENTAL SPECIALIST PRACTICE is committed to providing exceptional patient care and maintaining the highest standards of oral health. Our team of experienced dental professionals is dedicated to delivering personalised and innovative treatment solutions. We are proud of our reputation for excellence and strive to create a welcoming and comfortable environment for our patients.

Apply now to join our team as a Patient Service Officer and be a part of our continued success.