Product Specialist

Why Work at Ross Video? We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results driven processes, and creative thinking, we constantly strive to improve our solutions and to deliver results. If you've ever watched live television, news, sports, or entertainment, you've seen our products in use. All of the major Hollywood award shows, most professional sports teams, and many of the largest broadcasters in the world use Ross Video technology. Get behind the scenes and learn about what it takes to make live events possible. If that resonates, and you're someone with integrity, commitment, and a strong drive to deliver great products, we'd love to hear from you.

Job overview:

Following the recent acquisition of the Dutch audio software developer LAMA, Ross Video is looking for a Product Specialist to be a front-line representative of Ross Video's newly formed Audio Systems division. The candidate would become a key member in the new team, with the mission to build the future of hybrid software and hardware based audio production solutions. The role is important in supporting the sales process and helping to drive revenue and market growth. The role is highly customer facing, working closely with the business development, product management and solutions teams to secure long-term success of the product line. The Product Specialist will gather customer feedback to help inform product enhancements, working under guidance from senior product and business development leads to support market research.

Who you report to: Senior Business Development Director

What we offer:

Ross offers competitive salaries, comprehensive health plans, and several perks to help you perform at your best. Some of these perks include flexible hours, generous paid time off, fitness/wellness allowance, an employee share ownership program, development support, and a ton of fun social activities and events Best of all, you will be part of the Ross Video family, and we've got an energizing environment here.

What the job is all about:

• To promote Ross Video's range of audio systems to customers worldwide.
• Increase the knowledge of Ross Audio Systems propositions and USPs within Ross Video and throughout our partner network.
• Build and maintain relationships with key customers over time.
• Work closely with the sales teams on sales opportunities to drive revenue.
• Represent Ross Video at trade shows and industry events.
• Develop materials to support the sales process including documents, videos, and other materials.
• Work with Product Management to gather customer feedback and contribute to future product development.

Who you are:

• Experience of audio engineering in one or more of the following applications: sports, news, corporate, house of worship and general live events.
• A strong knowledge of live audio production workflows for in-venue, broadcast and streaming platforms.
• The ability to work independently on assigned tasks and contribute to team goals, with guidance from senior team members.
• The ability to work in a team and build networks within an organization.
• The ability to learn technical concepts quickly.
• Comfortable with presenting product features and benefits to customers and internal teams.
• Able to thrive in a rapidly changing environment.
• A willingness to travel and meet new people.
• Solution architecture experience.
• Commercial awareness, preferably with sales or marketing experience.
• Knowledge of cloud and VM environments.

Bonus points if you have the following:

• Additional language(s).
• Prior experience working for a technical B2B equipment vendor.
• A network of contacts in various organizations within the sports, news and/or live events markets.
• Experience of working with AoIP.
• Working knowledge of video production technology.

Other:

• Full drivers licence.
• Fluent level spoken and written English.
• Valid passport

Equity, Diversity & Inclusion

At Ross, we embrace diversity, and we want you to bring your authentic self to work. We are committed to building a team that includes a variety of backgrounds, perspectives, and skills. Inclusivity drives innovation and creativity, and that's something we're passionate about at Ross We believe everyone should be able to enjoy a rewarding career at Ross, regardless of race, colour, religion, sexual orientation, gender, gender identity or expression, marital status, age, veteran status, physical or mental disability. If a disability means that you need any additional support during the recruitment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request.