Executive (Loss Prevention & Compliance)

Executive, Loss Prevention and Compliance

The Loss Prevention Compliance Team is responsible with establishing, implementing, and overseeing a robust asset protection framework across all store operations. This team will centralize hardening requirements of physical security and provide governance and oversight over store risk and compliance. The team plays a crucial role in cultivating a proactive risk culture, modernizing security infrastructure, and ensuring control adherence to store key policies and procedures. The Store Risk and Control Compliance Executive holds a pivotal role within the Central Operation division. Reporting directly to the Director, Loss Prevention & Compliance, this position is responsible for:

• Developing and implementing policies and procedures related to asset protection.
• Reviewing and updating existing policies with asset protection principles.
• Leading the shift from a reactive to a proactive asset protection approach.
• Managing and overseeing the transition of related systems.
• Identifying gaps, recommending actions, and collaborating with stakeholders to minimize the loss of merchandise, money, or company assets.
• Analyzing data to identify trends and vulnerabilities and implementing mitigation strategies.
• Monitoring surveillance analytics to proactively identify potential threats and diligently overseeing the investigation process, ensuring thorough follow-up and resolution of cases within established protocols.
• Providing oversight to stakeholders regarding network control performance.
• Conducting awareness training on asset protection policies, procedures, and technology.
• Keeping abreast of technical developments and identifying/recommending new technologies to ensure best practices and/or improve the efficiency of security operations.

The primary focus is on minimizing loss and enhancing risk and control compliance across NTUC FairPrice supermarket locations in Singapore. This dynamic role combines strategic decision-making, data analysis, and direct collaboration with frontline departments to safeguard the organization's assets and ensure compliance with risk and control protocols.

EDUCATIONAL QUALIFICATIONS

• Diploma or equivalent in Business Management, Risk and Compliance Management, and/or other relevant field with industry experience.

RELEVANT KNOWLEDGE AND EXPERIENCE

• A minimum of 5 years of experience in risk and control management.
• Strong knowledge of risk and control compliance for asset protection.
• Proficiency in data analysis to identify trends and vulnerabilities, as well as the ability to develop and implement mitigation strategies.
• Experience in collaborating with frontline departments to ensure effective risk and control compliance procedures without compromising customer service.
• Proficient in Google Workspace, spreadsheet applications, and any other presentation applications.

PERSONAL CHARACTERISTICS & BEHAVIORS

• Strong analytical abilities, with a proactive approach to risk management.
• Excellent communication and interpersonal skills, enabling effective collaboration with internal and external stakeholders.
• High integrity and ethical standards, with a commitment to maintaining confidentiality and ensuring compliance with policies and regulations.
• Adaptability and the capacity to work in a fast-paced, ever-changing environment.
• Results-oriented mindset, with a focus on achieving operational excellence and enhancing risk and control measures.
• A keen eye for detail and a commitment to continuous improvement in loss prevention strategies.
• Ability to remain calm and composed in high-pressure situations.

COMMUNICATION

MANAGEMENT

PRESENTATION

STRESS MANAGEMENT

GAP ANALYSIS

TEAMWORK

BUSINESS MANAGEMENT

INTERPERSONAL SKILLS

ADAPTABILITY

DATA ANALYSIS

COMPLIANCE

REPORTING

RETAIL MANAGEMENT

COMPLIANCE MANAGEMENT

ASSET PROTECTION

PHYSICAL SECURITY

PUBLIC AWARENESS

RISK CONTROL

COMMITMENT

ATTENTION TO DETAIL

SECURITY MANAGEMENT

TREND ANALYSIS

LOSS PREVENTION

BEST PRACTICE

OPERATIONS EXCELLENCE

COMPANY POLICY

CONTINUAL IMPROVEMENT PROCESS

RISK MITIGATION

SPREADSHEET SOFTWARE

DATA CONFIDENTIALITY

NETWORKED CONTROL SYSTEM

NETWORK INFRASTRUCTURE SECURITY