Operations & Marketing Manager

4 days ago

Geylang, Singapore Agensi Pekerjaan AE Groups Sdn Bhd Full time $56,000 - $72,000 per year

Operations & Marketing Engagement Manager (Children Enrichment)

Location: Mountbatten Centre (occasional travel to other centres), Singapore

Employment Type: Full-time

Schedule: Tue–Fri 11:00am–9:00pm · Sat 8:30am–6:00pm · Sun & Mon off

Salary: S$2,800 – S$3,500 (commensurate with experience)

About Us

We're a leading enrichment centre specialising in abacus & mental arithmetic. Our mission is to nurture young minds through fun, structured and effective learning. We're seeking a hands-on Operations & Marketing Engagement Manager to connect with parents, drive programmes, and support centre-wide campaigns and events.

Key ResponsibilitiesOperations Management

  • Build and maintain staff rosters; ensure smooth daily operations.
  • Plan and run training to raise performance and professionalism.
  • Set targets/KPIs and track progress.
  • Develop and implement policies, SOPs and operational plans.
  • Monitor workflows, troubleshoot issues, and implement corrective actions.

Marketing & Promotions

  • Plan and execute campaigns, promotions and referral programmes.
  • Manage social media (photos, videos, posts, stories) and content calendars.
  • Explore and collaborate with influencers/KOLs to increase visibility.

Parent Relations & Customer Engagement

  • Handle enquiries and arrange trial lessons.
  • Conduct onboarding follow-ups after enrolment.
  • Contact parents who submit withdrawals to gather feedback.
  • Run annual parent surveys and share referral offers where relevant.

Events & Internal Coordination

  • Plan/coordinate events (grading exams, roadshows, workshops).
  • Brief and motivate staff on campaigns to ensure clear parent comms.
  • Capture photo/video assets for marketing collateral and social media.

Insights & Reporting

  • Gather parent feedback to improve programmes.
  • Track and report campaign effectiveness with practical insights.

Requirements

  • Diploma/Degree in Early Childhood/Education/Marketing/Communications/Business or related.
  • Experience in marketing, events, or customer service preferred.
  • Confident communicator; comfortable engaging with parents.
  • Creative and hands-on with Instagram, Facebook, TikTok (basic shooting/editing).
  • Proactive, organised, able to multi-task and work cross-functionally.
  • Tools advantage: Meta Business Suite, Canva/CapCut, GA4/Meta Ads reporting, basic Excel/Sheets.

What We Offer

  • Dynamic role spanning operations + community/marketing engagement.
  • Exposure to centre-wide campaigns and growth initiatives.
  • Professional development opportunities in a stable, expanding education business.
  • Compensation: S$2,800–S$3,500 (DOE) + statutory benefits per company policy.

Work Authorisation

Applicants must have the right to work in Singapore.

How to Apply

Apply with your resume (and links to any relevant social content/portfolios). Shortlisted candidates will be contacted for next steps.

Job Types: Full-time, Permanent

Pay: $2, $3,500.00 per month

Work Location: In person

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