F&B Hostess

2 weeks ago


Singapore MANDAI RESORTS PTE. LTD. Full time $2,000 - $3,000 per year
The Mandai Rainforest Resort by Banyan Tree is nestled within the Mandai Wildlife Reserve, Singapore's nature and wildlife destination that is home to renowned zoological parks - Bird Paradise, Night Safari, River Wonders, Singapore Zoo, and Rainforest Wild ASIA

We are seeking vibrant and professional individuals to join our team as F&B Hostess.

As part of the team, the incumbent will help embed and strengthen our brand's service & quality standards and establish the relevant protocols.

Key Responsibilities
  • Be responsible for taking reservations, answering the phone, responding to any guest requests.
  • Greet each guest warmly. Be helpful, welcoming and pleasant towards each Guest.
  • Prepare and check tables before service.
  • Prompt to clear and reset tables after service.
  • Responding to guest enquiries and requests.
  • Communicating guest information to the team (special requests, occasions) to personalize guests' experience
  • Complete all opening and closing procedures in a timely manner.
  • Always be assertive and attentive to guests' needs.
  • Ensure each guest gets a fond farewell before they leave.
  • Assist in building and maintaining a strong guest profile database.
  • Support food & beverage service when required.
  • Any other tasks as assigned by the Restaurant Manager.
Job Requirements
  • Minimum NITEC/Higher NITEC in Food and Beverage/Customer Service/Guest Relations or an equivalent professional qualification in a related field
  • 1 to 2 years' experience, preferably in the Hospitality or Food & Beverage industry. Fresh graduates are welcomed.
  • Strong interpersonal, communication and organizational skills.
  • Highly motivated team player, able to perform with minimal supervision.
Shuttle service from MRT stations (Springleaf, Choa Chu Kang, Ang Mo Kio, Khatib)

Daily meals provided

Comprehensive medical & health benefits

Attractive bonus incentives

(We regret to inform that only shortlisted candidates will be contacted)
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