Clinic Assistant for In-house Clinic
2 weeks ago
Job Overview:
We are looking for a responsible and proactive Clinic Assistant to support the operations of our in-house corporate clinic. The clinic serves employees of a specific organization and operates with a lean team, so you must be confident working independently to manage both clinical and administrative duties.
Key Responsibilities:
- Independently manage daily clinic operations including reception, patient registration, and appointment scheduling.
- Provide basic clinical support such as vital signs taking, wound dressing, and first aid (if qualified as Enrolled Nurse).
- Dispense medications accurately and provide clear instructions to patients.
- Perform billing, payment collection, and submission of corporate or insurance claims.
- Maintain accurate patient records and ensure compliance with clinic protocols and data privacy.
- Manage clinic supplies, ensure stock levels are sufficient, and coordinate with vendors when necessary.
- Uphold hygiene and readiness of consultation and treatment areas.
- Act as the key point of contact for the organization's employees and liaise with external healthcare partners when needed.
Requirements:
- Minimum 1 year of relevant experience in a clinic, healthcare, or nursing setting.
- Enrolled Nurse certification or clinical experience is preferred.
- Proficient in English; Basic Mandarin is an advantage to assist Mandarin-speaking patients.
- Strong organizational and problem-solving skills; able to work independently with minimal supervision.
- Comfortable working in a fast-paced, lean environment with multitasking responsibilities.
- Familiarity with clinic management systems and claims processes
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