Programme and Research Operations Coordinator

5 days ago

Singapore Wanco Manpower Pte Ltd Full time $40,000 - $60,000 per year

The client is a well-established healthcare innovation organization based in Singapore, focusing on transforming healthcare delivery through digital and research-driven initiatives. Below position is open urgently.

Position: Programme and Research Operations Coordinator (15 months Contract)

Location: Central / West Region, Singapore

Working Hours: Regular Office Hours

Job Responsibilities

  • Support the implementation and daily operations of the internet-based Cognitive Behavioural Therapy (iCBT) programme.

  • Collaborate closely with counsellors and internal stakeholders to ensure smooth case coordination and workflow.

  • Organise and facilitate onboarding, training sessions, and case consultation meetings for counsellors.

  • Monitor participants' progress via online dashboards, identify risk or escalation cases, and coordinate timely clinical follow-up with the in-house psychologists.

  • Coordinate qualitative research activities such as participant interviews and feedback sessions.

  • Collect, compile, and analyse feedback for reporting and quality improvement purposes.

  • Assist in documentation, scheduling, and operational data management related to programme activities

Requirements

  • Bachelor's Degree in Psychology, Business, or related fields.

  • Demonstrated interest in mental health, behavioural science, or digital health initiatives.

  • Excellent communication and coordination skills; able to manage multiple stakeholders.

  • Good IT literacy and comfort working with digital platforms and dashboards.

  • Detail-oriented, organised, and adaptable to evolving project needs.

**Interested candidates, kindly email updated resume to - with Subject "Programme and Research Operations Coordinator (iCBT)", thank you.

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