Retail Management Intern

Company Description

THE CONTEXT _________

Since 1947, the men and women of Parfums Christian Dior have embodied the founding "couturier-perfumer's" unique spirit of excellence, creativity and expertise, both in France and throughout the world. Our House is an open and highly-focused collective, a leader that thrives on the creativity of all its stakeholders. Our collective passion and our heritage, full of authenticity and dream, make us move forward and reinvent ourselves.

By revolutionizing the codes of French style and luxury through perfumes, and combining tradition with daring makeup and innovative skincare, we are reinventing every day the Dior style and its compelling, joyful and absolute beauty. Our stimulating missions give our employees the opportunity to develop new skills, overcome spectacular challenges and reveal their talent.

To go further, with Dior.

Job Description

YOUR MISSION _________

Retail Management

• Work closely with Retail team on daily operation processes (such as saleable, GWPs, testers, uniforms, POSM & trade tools) for all stores to ensure high retail standards

• Opportunities to participate in the planning & execution of store reopening

• Provide administrative, logistics support to retail team and stores

• Compile monthly commentary by retailers & shopfloor on sales trend, competition data, novelty launches and qualitative feedback from retail team. Devise action plans, incentives or engaging ways to motivate BCs to drive sales performance

Training

• Conduct field coaching and role play with BCs to ensure that sales pitch and DIOR Art of selling are effectively carried out in stores

• Work closely with Asst Retail Manager/Retail Manager to review field coaching scores to improve overall service levels

• Collaborate closely with Asst Retail Excellence Manager to refine & finetune KPI visualization dashboards to have the best data showcase for analysis and presentation to internal stakeholders

Visual Merchandising

• Ensure in-store VM are in high standards and aligned with brand guidelines. Oversee the communication and execution of novelty VM launch plan and trade activation to retailers & retail team. As well as seamless coordinating and collaborating with VM team

• Review of Counter Visual Merchandising monthly reports sent by stores to ensure that it is in accordance to brand's guidelines

• Provide feedback to Visual Merchandising team on best practices & improvements with novelty launches and workflow processes to ensure smooth VM execution by floor teams

Stocks Planning & Analysis

• Prepare stock-on-hand monthly data and analysis to ensure healthy stockholding and appropriate replenishment for retailers under your care

• Assist Retail Manager/Asst Retail Manager to ensure new products and stocks replenishments are shipped in accordance to monthly shipment plan

• Collaborate closely with Asst Retail Excellence Manager in terms of Total SEA region stockholding management, forecast planning & action plan on slow movers

Qualifications

WHO YOU ARE _________

• Able to commit full time internship at least 6 months from Jan 26 to Jun 26

• University student or fresh graduate who wish to get in-depth knowledge in retail operations with the exposure of a leading luxury beauty Brand – the House of Dior

• Enjoys numbers, data analysis, report writing and improving workflow processes

• Good foundation in Excel and Microsoft Office due to the high frequency usage in the day-to-day role

• Independent, highly motivated fast learner with positive attitude and good communication skills

• Enjoy teamwork, maintain good relationship with office and field team members

WHAT CAN WE OFFER? _________

• A challenging role in a fast moving, ambitious environment, with daily learning opportunities and passionate team members.

• Beyond this role, your development is a pillar of our ambition. Parfums Christian Dior, as part of LVMH, offers a Career perspective with a worldwide presence and continuous growth within 75 distinguished Houses.

Christian Dior described himself as a fashion and perfume designer. The House of Dior, founded in 1946, changed the face of ladies' style forever when its New Look was unveiled in the halls of 30 Avenue Montaigne on February 12, 1947. The revolutionary look was accompanied by a fragrance, Miss Dior, the finishing touch designed to "leave a trail of desire in a woman's wake". This timeless perfume was the first fragrance created by a visionary brand which invented the concept of global beauty with its Rouge Dior and subsequent cosmetic lines.

The current-day trustees of this legendary expertise – Francis Kurkdjian, Perfume Creation Director, and Peter Philips, Creative and Image Director for Dior Makeup – are the heirs to Christian Dior's perfectionism. The worldwide renown of the House's creations is partly down to its seductive muses, including Charlize Theron, Natalie Portman and Robert Pattinson.