Sommelier

We're looking for a passionate and service-oriented individual to join our team as a Sommelier / Wine Service Associate. You'll play a key role in creating memorable guest experiences through your knowledge, enthusiasm, and professionalism in wine and hospitality.

Responsibilities

1.     Customer Experience & Service

• Greet and engage customers warmly, delivering genuine and attentive service.
• Recommend wines based on guests' taste preferences and budget in a professional manner.
• Conduct tastings, share product knowledge, and maintain high hospitality standards.
• Support wine events, tastings, and private functions when required.

2.     Sales & Retail Support

• Assist with daily retail operations and sales transactions.
• Maintain up-to-date knowledge of wine products, regions, and producers.
• Promote seasonal selections and special offerings to enhance customer experience.
• Ensure the store is organized, clean, and welcoming at all times.

3.     Inventory & Operations

• Support daily stock checks, restocking, and labeling of products.
• Receive deliveries, maintain accurate inventory records, and ensure proper storage conditions.
• Assist with merchandising displays and general opening and closing duties.

4.     Learning & Development

• Participate in regular tasting sessions and internal training programmes.
• Continue to build knowledge in wines, regions, and service techniques.
• Opportunity for career progression into a Senior Service or Sommelier role based on performance.

Requirements

• Interest or basic knowledge in wine, service, and hospitality.
• Positive attitude, good communication skills, and willingness to learn.
• Prior experience in F&B, bar, or retail environment preferred but not required.
• Team player with responsibility, attention to detail, and customer focus.