Assistant Lead Analyst

3 days ago

Central Region, Singapore Synapxe Full time $104,000 - $130,878 per year
Position Overview

We are hiring an assistant lead analyst for our Programme.Operations.Digital department to provide the 2nd level support for HealthHub application including  maintainence , operations and KTLO support.

Role & Responsibilities

  1. Provide level 2 application support, liaise with level 1, level 3 and other support teams to resolve issues, defects and user queries within defined SLA

  2. Log and track incidents, service requests and change requests via ITSM tools

  3. Lead and coordinate with support teams for application maintenance activities such as monthly maintenance, application patching, security fixes, upgrades and hotfix deployments

  4. Prepare, update and maintain project documentation and work processes/SOPs

  5. Identify opportunities to automate manual processes and improve user experience

  6. Work with procurement team and vendors to procure software and services

  7. Provide 24/7 primary application maintenance and support

Requirements

  1. 4-10 years experience in IT industry, inclusive of minimum 2 years experience in IT application support and operations.

  2. Experience supporting mobile applications, web-based applications and complex integrated applications.

  3. Good understanding of IT technologies, methodologies and processes including SDLC and Agile.

  4. Strong problem-solving skills, analytical skills and ability to work independently.

  5. Excellent communication and interpersonal skills.

  6. Good track record in managing business users and working with technical support teams.

  7. Experience in healthcare industry is an added advantage.

  8. Degree/Diploma in Information Technology, Computer Science or equivalent.

Apply Now

NOTE: It only takes a few minutes to apply for a meaningful career in HealthTech - GO FOR IT

LI-SYNX32 #LI-SYNX43

  • Assistant Lead Analyst

    3 days ago

    Central Region, Singapore Synapxe Full time $80,000 - $120,000 per year

    Position OverviewThe Associate Business Analyst provides analytical support for the development of technology solutions that meet business needs. The role partners with stakeholders to identify, clarify, and document business requirements. It also assists in assessing the viability and effectiveness of solution options that can address these needs....

  • Senior/Lead Project Data Analyst

    3 days ago

    Central Region, Singapore Adecco Personnel Pte Ltd. Full time $104,000 - $130,878 per year

    Key ResponsibilitiesLead and manage a small Agile team to deliver on Power BI product development.Work closely with Product Owner(s) and Business Analyst(s) to translate requirements into actionable insights and deliverables.Design, build, and optimize data models, dashboards, and reports using Power BI.Ensure data accuracy, consistency, and accessibility...

  • Lead Analyst

    3 days ago

    Central Region, Singapore Synapxe Full time $104,000 - $130,878 per year

    Position OverviewWe are hiring a lead analyst for our DNA management (Data Ops) department that helps all teams in Data analytics and Ai with compliance, governance, self-assessments, audits,policy, process and automation areas of work.Role & ResponsibilitiesStrategic Data Management and GovernanceEngage with stakeholders to define and refine problem...

  • Business Analyst

    3 days ago

    Central Region, Singapore Adecco Personnel Pte Ltd. Full time $90,000 - $120,000 per year

    The OpportunityThis is an exciting opportunity to work for one of the leading global banks.It is an opportunity for an experienced Business Analyst to join their teamContract with fixed end date 31 Dec 2025 (renewal TBC)The JobFacilitate working group discussion with GMO this region and across regions and other key internal and external stakeholders...

  • Senior Lead Analyst

    3 days ago

    Central Region, Singapore Synapxe Full time $104,000 - $130,878 per year

    Position OverviewThe Business Analyst develops and designs system/data product  solutions with the purpose of improving business efficiency and productivity. He/She initiates the study and research of client business processes and requirements, information technology requirements, procedures or problems according to business needs. He/She analyses the...

  • Senior/Lead Project Data Analyst

    3 days ago

    Central Region, Singapore Peoplebank Singapore Pte Ltd Full time $90,000 - $120,000 per year

    Senior / Lead Project Data Analyst Location: SingaporeEmployment Type: 2-Year Contract, Full-TimeStart Date: November 2025 (or earliest availability) About the Opportunity We are seeking an experienced Senior / Lead Project Data Analyst to join a central transformation office in Singapore. The role will focus on driving data analytics initiatives across...

  • KYC Analyst

    3 days ago

    Central Region, Singapore Adecco Personnel Pte Ltd. Full time $90,000 - $120,000 per year

    Adecco is partnering with a leading global bank to look for a KYC Analyst (Checker)The OpportunityAdecco is partnering with a leading global bank to look for a KYC Analyst (Checker)This is a contract role with fixed end date 13 Aug 2026The JobPerform KYC reviews and ensure documentation comply with local regulation and the bank's standards KYC reviews...

  • KYC Analyst

    3 days ago

    Central Region, Singapore Adecco Personnel Pte Ltd. Full time $80,000 - $120,000 per year

    Adecco is partnering with a leading global bank to look for a KYC AnalystThe OpportunityAdecco is partnering with a leading global bank to look for a KYC AnalystThis is a contract role with fixed end date 13 Aug 2026The JobPerform KYC reviews and ensure documentation comply with local regulation and the bank's standards KYC reviews (Scheduled & Unscheduled...

  • Senior Lead Analyst

    3 days ago

    Central Region, Singapore Synapxe Full time $90,000 - $120,000 per year

    Company description: Synapxe is the national HealthTech agency inspiring tomorrow's health. The nexus of HealthTech, we connect people and systems to power a healthier Singapore. Together with partners, we create intelligent technological solutions to improve the health of millions of people every day, everywhere. Reimagine the future of health together...

  • Assistant System Analyst

    3 days ago

    Central Region, Singapore Synapxe Full time $104,000 - $130,878 per year

    Position OverviewWe are hiring an assistant system analyst for our Programme.Operations.Digital (P.O.D) department. This role involves in providing initial technical support, performs routine administrative tasks, and assists senior engineers with troubleshooting and maintenance for GPConnect which is one of the top clinic management systems with EMR module....