Senior Network
6 days ago
Employment Type: 1-year renewable contract
Experience Required: Minimum 6 years in IT and network engineering.
Job Responsibilities:
Infrastructure & Network Operations
- Diagnose technical issues causing incidents and disruptions in infrastructure and network operations.
- Implement problem management procedures to resolve root causes of infrastructure-related incidents.
- Provide end-to-end management of technical issues within agreed timeframes.
- Perform complex infrastructure configuration and support activities.
- Develop action plans and timelines for infrastructure upgrades.
- Propose enhancements for infrastructure based on current and future user needs.
- Conduct pre-implementation testing to assess the impact of upgrades on performance.
- Organise information to support the development of user guides and training materials.
- Utilise troubleshooting tools effectively to resolve network infrastructure issues.
Network Performance & Change Management
- Review network performance and identify opportunities for optimisation to align with business needs.
- Assess high-complexity change requests and ensure compliance with standard change processes.
- Analyse network faults or downtime and lead recovery and resolution efforts.
- Determine and communicate network updates and maintenance schedules.
Software-Defined Networking (SDN)
- Program basic rules into SDN applications.
- Monitor the performance of SDN controllers and components.
- Review and recommend rule changes to optimise network performance.
- Adjust network-wide traffic flows to meet changing needs.
Process & SOP Development
- Create, modify, and establish SOPs for engineers as required.
- Monitor the lifecycle of problems and categorise incidents according to guidelines.
- Diagnose root causes, propose solutions, and implement preventive measures.
- Document problems, workarounds, and resolutions.
- Manage technical escalations from engineers as part of the incident management process.
Job Requirements
- Degree in IT/Engineering or equivalent.
- Min. 6 years in IT and network engineering.
- CCNP required; CCIE preferred.
- Strong skills in enterprise & data centre network design.
- Proficient in IPv4/IPv6, BGP, ACLs, Multicast, SNMP, Syslog, TCP/IP.
- Hands-on with Cisco Nexus, ACI, VxLAN, vPC (expert in at least 1 domain).
- Knowledge in network security, SD-WAN, wireless, QoS, and automation (Python/Ansible) is an advantage.
- Strong communication and customer-facing skills.
- Singaporean Only.
Additional Technical Skills:
SolarWinds
- Cisco Identity Services Engine (ISE)
- Cisco Nexus series
- Alcatel OmniSwitch series
- Aruba ClearPass
- Palo Alto Firewall
- F5 Load Balancers (LTM, APM, etc.)
- Wireless technologies
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