Employment Agent
2 days ago
We are an maid agency whose vision is to see delighted families and happy helpers with dignified employment in every home.
We are looking for an experienced EA Personnel and/or Key Appointment Holder to join our growing organisation. Salary expectation will be commensurate with industry experience.
To be a successful EA Personnel / Key Appointment Holder, you should be sales oriented and possess excellent communication and interpersonal skills. You should be proficient and knowledgeable in handling all employer and FDW matters independently.
EA Personnel / Key Appointment Holder Responsibilities:
To handle end to end sales
To handle customers enquiries in a friendly and professional manner
To understand employer's requirements
To source for sales leads through referrals, social media and other means
To interview helpers and compile their bio-data, experience and job history
To match customer's requirements with helper's profiles
To recommend most suitable helpers to the employers and close the sales
To arrange and conduct interviews between the employers and helpers
To prepare all necessary documents required for deployment, including Security Bond, Employment Contract, Service Agreement, Rest Day form, Safety Agreement.
To apply for and perform all necessary Work Permit transactions with MOM via WP Online
To provide after-sales follow-up and service
To mediate between the helper and employer when problems arise
To follow up with MOM officers if there are MOM matters that require their advice
To make arrangements with MOM for card collection, thumbprints, as needed
To handle embassy matters, administrative work and follow-up on billing and payments from clients
EA Personnel / Key Appointment Holder Qualifications:
Must have relevant experience with a Maid Agency
Must have CEI – Certificate of Employment Intermediaries
Must be familiar with and comply with MOM rules and regulations.
Must be ethical, sincere, passionate, persuasive, reliable, friendly and customer oriented
Strong sales ability, communication and interpersonal skills
Good leadership, organizational, and problem-solving skills.
Patience and compassion for helpers
Able to handle all FDW and employer matters independently
Walk In Interview at iHelper Pte. Ltd. 321 Orchard Road #08-03 Singapore 238866
Monday to Friday 1-5pm; Please bring along all necessary documents and certificates
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