ServiceNow Architect

2 weeks ago

Singapore EXASOFT PTE. LTD. Full time $120,000 - $240,000 per year
Job Description:

We are looking for a highly skilled and experienced ServiceNow Architect to join our team for a prestigious client engagement in the financial services industry . The ideal candidate will be responsible for leading the design, development, and implementation of ServiceNow solutions , with a strong focus on IT Asset Management (ITAM) , IT Operations Management (ITOM) , and Certificate Lifecycle Management .

This role requires deep technical knowledge of ServiceNow, excellent solution architecture skills, and a thorough understanding of the regulatory and security requirements specific to financial institutions.

Key Responsibilities:
  • Lead the architecture and design of complex ServiceNow implementations and integrations.
  • Work closely with stakeholders to gather business requirements and translate them into scalable ServiceNow solutions.
  • Design and implement modules including: IT Asset Management (ITAM)

    IT Operations Management (ITOM)

    Certificate Lifecycle Management
  • Ensure alignment with industry best practices and enterprise architectural standards.
  • Drive governance, compliance, and security considerations specific to the financial services domain .
  • Collaborate with internal and external teams including business analysts, developers, and project managers to deliver high-quality solutions.
  • Provide architectural guidance throughout the full lifecycle of ServiceNow projects.
  • Conduct system and performance optimizations to ensure a stable and efficient ServiceNow environment.
Required Skills & Experience:
  • 10–14 years of overall IT experience with at least 5+ years as a ServiceNow Architect .
  • Proven experience working within the financial services industry .
  • Expertise in ServiceNow platform architecture , including custom applications and out-of-the-box modules.
  • Strong hands-on experience in: IT Asset Management (ITAM)

    IT Operations Management (ITOM) – including Discovery, Event Management, and CMDB.

Certificate Lifecycle Management
- Deep understanding of integration patterns, APIs, and third-party system connectivity.
- Strong knowledge of security best practices and regulatory compliance in the financial sector.
- Excellent communication, stakeholder management, and documentation skills.
- ServiceNow certifications (e.g., Certified System Administrator, Certified Implementation Specialist, Certified Application Developer) are a plus.

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