
Customer Service Assistant
2 days ago
To provide customer and administrative assistance and support to the nursing team of the ward
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Prepare, compile and maintain patient medical records in the ward.
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Verify ward stock consumable supplies and maintain established inventory level.
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Answer queries from external customers (Physicians, clinic staff and the public) regarding hospital services,
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Ensure accurate and timely billing.
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Obtain and dispatch messages and/or requisitions to the appropriate personnel or department.
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Make appointments for patients in another department within or outside hospital as instructed by doctors and/or nurses.
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Work closely with the Admissions and Reservations departments regarding bed availability, patient admissions, transfers and discharge.
Requirements
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GCE 'N' Level and above
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At least 1 year experience in clerical duties in an acute hospital setting preferred.
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Good interpersonal and communication skills.
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People-oriented, flexible, adaptable and positive work attitude.
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Typing ability and computer literacy preferred.
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