Guest Relations Agent

4 days ago


Singapore Marriott International Full time $35,000 - $45,000 per year

Additional Information

Job Number

Job CategoryRooms & Guest Services Operations

LocationThe Singapore EDITION, 38 Cuscaden Road, Singapore, Singapore, Singapore, 249731

ScheduleFull Time

Located Remotely?N

Position Type Non-Management

POSITION SUMMARY

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.

But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.

We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.



  • Singapore Copthorne King's Hotel Singapore Full time

    **Responsibilities**: **Operations** - To ensure that all VIP arrival rooms are checked and amenities in the room prior to the guest’s arrival - To welcome and bid farewell to all VIP guest - To develop and maintain close business contact with house guest and to provide personalized service whenever possible. - Attend to guest's requests and complaints -...

  • Guest Service Agent

    17 hours ago


    Singapore Coriander Leaf Pte Ltd Full time $13,200 - $54,000 per year

    Job Description - ServerWe are looking for a vibrant energetic Guest Service Agent (GSA) who best represents the Coriander Leaf brand and fits into the restaurant team. Guest service is a vital part of a GSA's responsibility to manage guest's expectations to the fullest. GSA responsibilities include:ResponsibilitiesProvide courteous, professional, and...


  • Singapore Westin Hotels & Resorts Full time

    Join to apply for the Guest Services Agent, Spa role at Westin Hotels & Resorts 1 day ago Be among the first 25 applicants Join to apply for the Guest Services Agent, Spa role at Westin Hotels & Resorts Additional Information Job Number Job Category Spa Location The Westin Singapore, 12 Marina View, Singapore, Singapore, Singapore, 18961VIEW ON MAP Schedule...


  • Singapore Katong Holdings Pte Ltd Full time

    Overview Join us as a Guest Services Agent (GSA)at Holiday Inn Express Singapore Katong , where you’ll bring ambition, talent, and key skills to the role. As the main point of contact for our guests, GSAs are reliable, highly motivated, and multi-skilled, handling reservations, answering calls and inquiries, providing reception services, and supporting...

  • Guest Services Agent

    2 weeks ago


    Singapore TOLEDO INTERNATIONAL PTE. LTD. Full time

    Job Highlights Duty Meal Birthday Off Flexi Benefit Insurance Coverage Learning and Development Opportunities Special Employee rate at all IHG Hotels worldwideWhat’s the job?Guest Service Agents (GSAs) are the key point of contact for our guests. They are reliable, highly motivated and multi skilled employees who efficiently make reservations, answer...


  • Singapore TIPSY BIRD PTE. LTD. Full time

    Tipsy Collective is a multi-concept holding group led by a team of passionate individuals who seek to present hospitality uniquely through a series of thoughtful concepts. Crafting experiences is what drives us at Tipsy Collective, we do so with carefully curated elements through Live Entertainment, Gourmet Food and Premium Drinks. More importantly, each...

  • Guest Service Agent

    5 days ago


    Singapore HOLIDAY INN EXPRESS & SUITES SINGAPORE NOVENA Full time

    What's the job? The Guest Service Agent is the key point of contact for our guests. They are reliable, highly motivated and multi skilled employees who efficiently make reservations, answer calls/inquiries, provide reception services and food & beverage services throughout the hotel. They work in close coordination with all employees and outsourced staff in...


  • Singapore RB CAPITAL HOTELS PTE. LTD. Full time

    **What’s the job?** Guest Experience Agents (GEA)s are the key point of contact for our guests. They are reliable, highly motivated and multi skilled employees who efficiently make reservations, answer calls/inquiries, provide reception services and food & beverage services throughout the hotel. They work in close coordination with all employees and...


  • Singapore THE REGENT SINGAPORE Full time

    **Descriptions** The Guest Services Agent (GSA) is an integral part of the Guest Services Team whose main objective is to ensure our guests are well looked after from the start. As the first and last impression of the Hotel, this high profile department carries a special responsibility. As the voice of the hotel the GSA ensures that all communication...

  • Guest Services Agent

    2 weeks ago


    Singapore DAISHO DEVELOPMENT SINGAPORE PTE LTD Full time

    Be a catalyst for change and drive sustainability forward with us at The Westin Singapore , where your passion transforms into meaningful action.As a Guest Services Agent for our Heavenly Spa , you will be tasked to: Schedule services for individuals and large groups using spa reservation software system. Call and/or email guests to confirm scheduled...