Operations Executive
3 days ago
Key Responsibilities
- Collect, clean, and analyze cloud service–related data (e.g., customer usage, billing, consumption trends, partner performance).
- Conduct pricing, discount, and cost–consumption analysis to optimize cloud resource allocation.
- Prepare billing reports and assist with cloud cost optimization and forecast usage.
- Work with cloud vendors to validate billing, credits, discount tiers, and partner incentives.
- Build dashboards to monitor performance and perform data analysis.
- Work cross-functionally with sales, technical, finance, and cloud vendor teams to align data insights with business direction.
- Monitor risks such as abnormal cloud usage and assist with compliance checks.
- Any other ad-hoc tasks as per assigned by the Company
Education & Experience
- Degree in accounting/ information technology/ business management;
- Excellent in data management and data analytics
- 1–3 years experience in cloud operations; crypto/Web3 exposure is a strong advantage.
Skills & Competencies
- Strong business sense with the ability to translate data into actionable insights.
- Good communication skills and ability to collaborate across teams.
- Detail-oriented, accountable, and able to handle multiple tasks efficiently.
- Bilingual in English and Mandarin to effectively communicate with Mandarin-speaking stakeholders
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