Customer Service Executive

2 weeks ago


Singapore Snaphunt Full time $48,000 - $54,000 per year

Company

Snaphunt Pte Ltd

Designation

Customer Service Executive (Supply Chain)

Date Listed

16 Jul 2025

Job Type

Entry Level / Junior Executive

Full/Perm

Job Period

Immediate Start, Permanent

Profession

Customer Service / Communications

Industry

Others

Location Name

Singapore

Allowance / Remuneration

$4,000 - 4,500 monthly

Company Profile

Our client is a trusted human resource solutions provider committed to helping organizations enhance their HR and business operations. Our client offers a comprehensive suite of reliable and scalable HR services tailored to meet the unique needs of our clients.

Job Description

  • Position: Customer Service Executive (Supply Chain / Logistics)
  • Well Established Indonesian Palm Oil & Oleochemical MNC
  • 5 Days Work Week (9:00am – 6:00pm)
  • Salary (commensurate with experience): Up to $4,500 + AWS + Variable Bonus
  • Working Location: Pasir Panjang, Singapore
  • Outpatient Medical & Dental Insurance Provided
  • Duration: Permanent
  • Industry: Oleochemicals & Palm Oil

The Job

  • Work closely with cross-functional team on executing the sales.
  • Communicate proactively with customers on execution details such as shipment period, payment etc.
  • Prioritize daily tasks and follow up on problem resolution that ensures customer satisfaction.
  • Interacts with internal/external parties to resolve issues accordingly and respond to the request clearly and concisely within an appropriate time frame.
  • Investigate and resolve regular/ad-hoc requests or complaints.
  • Process SAP sales order management transactions (create, change, cancel) and corresponding reporting tools.
  • Participate in process improvement programs directed by the Team Leader or Supply Chain team.
  • Understand and incorporate GMP+ B3 and Roundtable on Sustainable Palm Oil's standards into daily tasks.

Ideal Candidate

  • Minimum bachelor's degree in any field, preferably in logistics/supply chain management.
  • Have a minimum of 2 years of relevant experience.
  • Must be proficient in SAP modules.

Ref: 4HCDWB6YOP

Application Instructions

Apply this role at

Agent Note This position is posted on behalf of a client by a third party agent.

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