
Information Systems Infrastructure Executive
7 days ago
Key responsibilities:
• Reporting to the Infrastructure Manager, MSC Asia Regional Office
• Focusing primarily on Business-as-Usual (BAU) operations and project implementation
• Documentation and Knowledge-Base recording
• Troubleshooting and providing solutions; seeking appropriate resource and assistance where required
• Perform ready-for-business pre-checks before official business hours
• Ad-hoc responsibilities as assigned by the IS General Manager
Pre-requisites:
- Diploma/Degree in Computing, IT or equivalent qualifications.
- Certifications (e.g. MCSE, CCNA, etc) are an added advantage.
- Candidates will need to demonstrate a subset (not necessarily all) of the below skills: -
- Strong working knowledge of Microsoft Azure Cloud Services, Windows Server 2019 and above; Microsoft Office 365, Active Directory, Microsoft Entra ID, DNS, PowerShell scripting
- Hands-on experience with Azure Cloud and Server Administration
- Experienced with daily ops and project implementations
- Hands-on experience with HA and DRP server setup, e.g. SQL Always On Availability Groups, Windows Failover Clusters, SRM, ASR
- Knowledge and experience with virtualization technologies, e.g. VMware, Hyper-V, Virtual Network etc
- Knowledge and experience with Software and OSD deployment such as WSUS, Intune
- Knowledge and experience with Microsoft's collaboration tools, e.g. SPO, Teams, etc
- Knowledge and experience with email system and Exchange Online administration
- Knowledgeable on backup software (especially with cloud connectors), and backup policy
- Knowledge of Citrix Workspace and Microsoft Remote Desktop Services
- Knowledge and experience with IP related protocols/services such as ICMP, TCP, DNS, DHCP, SMTP and VLAN
- Knowledge of internet/intranet technologies including security features, and network infrastructure and operations (including switching, routing, Ethernet, TCP/IP)
- Basic knowledge and experience working with IP related protocols/services such as ICMP, TCP, DNS, SMTP and VLAN
- Knowledge of Fortinet, Palo Alto and Aruba appliances + VPN
- Knowledge of DNS for threat blocking solutions, antivirus, IPS/IDS, and threat protection.
- Knowledge of Forward/Reverse proxy technologies including security features/Proxy
- Routing protocols such as EIGRP, OSPF, BGP/HSRP and MPLS.
- Administration and troubleshooting skill in network environment would be advantageous
- Have knowledge and experience in interpreting security logs and IT security baseline
- Familiarity with National Security guidelines (SingCERT)
- Knowledge on SAN, Zoning, LUN assigning, MPIO Management
- Good communication, management, analytical and problem-solving skills
- Administration and troubleshooting skills within a regional, multi-domain networked environment is required
- Experience with Security and Infrastructure Audits, as well as ISO Compliance would be advantageous
- Experience working within an ITSM environment with ServiceNow would be advantageous
- An enthusiasm for learning about current and new technologies
- Proven ability to resolve a high number of incidents and work well under pressure
- Demonstrate excellent communication skills, both written and spoken
- Must be bilingual
• At least 3 years of experience in relevant field is preferred
• Candidates should also be willing to be on standby for emergency response, as well as participate in after-hours maintenance work
• A Team worker who possesses drive, initiative, and is result-oriented with excellent interpersonal skills
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