
Claims Executive
2 days ago
JobID:1115025
Responsibilities:
- Liaise with policyholders, intermediaries, investigators, surveyors, adjusters, lawyers, third-party claimants, sister companies, and other relevant parties.
- Handle and manage claims efficiently, professionally, and equitably within agreed service benchmarks and applicable protocols.
- Train and guide assistants in their support roles.
- Ensure claim reserves are provided or updated in a timely and realistic manner.
- Provide feedback and advice to underwriters on issues identified during claims handling, such as policy wording gaps or potential risk improvements.
- Conduct client visits or attend meetings as required.
- Perform periodic file reviews when necessary.
- Ensure recovery claims are actively pursued and followed up periodically.
- Perform any other ad hoc duties as assigned.
Requirements:
- Minimum 2 years of relevant claims experience, specifically handling WICA claims.
- Possess CGI/HI qualifications or other relevant insurance certifications.
- Well-versed in insurance principles and practices.
- Able to multi-task, work well in a team, and demonstrate conscientiousness, tact, customer-focus, and a willingness to learn new skills.
- Good working knowledge of Microsoft Office applications.
- ACII or AAII qualification would be an added advantage.
We regret that only shortlisted candidates will be notified. However, all applications will be retained in our resume bank for future opportunities. Your application will be processed in line with our company's Privacy Policy. Please refer to:
EA Personnel Name: Gabriel Tan EA Personnel Reg. No.: R EA Licence No.: 07C5771
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