IT - System Infrastructure Engineer (Storage Engineer)

Our vision is to transform how the world uses information to enrich life for all.

Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing.

Responsibilities and Tasks:  

You will work regularly with Micron's Business Units to ensure solutions meet or exceed business requirements. You will be expected to suggest, promote, and leverage published standards to minimize environment complexity and ensure regulatory as well as license compliance. You will have the opportunity to travel to other Micron sites as well as technology conferences and trainings.
 

A Normal day of work would mean:
Supporting acquisition, installation, and administration of enterprise Data Storage & Backup environment.
Solving, perform root cause analysis and identify data storage related problems
Provisioning of data storage resources to servers and provide system security and access
Providing data backup client installations & scheduling, backup policies setting, performance tuning, and fixing.
Use management tools to analyze performance and identify bottlenecks or slowdowns and take appropriate action to resolve.
Develop scripts to automate manual processes for operational improvement
Planning, coordinating and upgrading components of the data storage as needed with software, hardware upgrades. Collaborating closely with vendors as needed in this process
Provide engineering support for raised ServiceNow cases and drive closure within SLA.
Upkeep service efficiency and end-user satisfaction levels through service SLA.
Maintaining systems and update operational documentation to ensure that they are current.
Provide regular and timely update of project status to the key business partners.
Involving in projects to upkeep the computing environment to meet future demands.
Participate in worldwide collaboration meetings to share on engineering efforts, technical challenges and breakthroughs
Participate in 24/7 on-call rotation, major incidents and reviews (postmortems).
Attend to level 2/3 user service requests and service restoration through ServiceNow (Incident Management)
Work with vendors and team members to tackle issues related to the operations (Problem Management)
Ensure assets are updated promptly in Asset Management system
Ensure all changes to systems are recorded and accurately executed with approval (Organizational Change)
Review the performance of systems and plan for lifecycle projects and future expansion (Capacity Management)
Participate in Business Continuity Planning and DR strategy including detailing of DR procedures, and executing DR drills
Maintain and review the DR documents on a periodic basis.

About Micron Technology, Inc.

We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all. With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron and Crucial brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities — from the data center to the intelligent edge and across the client and mobile user experience.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

To request assistance with the application process and/or for reasonable accommodations, please contact

Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.

Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.

AI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification.   

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