Desktop Support Engineer
3 days ago
Job Description
- Responsible for the installation and daily operations support for facility management of client platforms to meet agreed business needs & service levels.
- Perform troubleshooting for client platform related problems
- Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated.
- Provide timely status updates to relevant parties.
- Perform service request related to client platforms.
- Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
- Involve in client platform implementation/upgrade project.
Skills Required
- Minimum 1 year relevant experience in providing desktop support
- Proficient in Microsoft Windows / Windows XP / Microsoft Office
- Experience in providing desktop support to senior management
To apply, simply click the "Apply" button or send your updated profile to -
EA Licence No.:18S9405 / EA Reg. No.:R1330864
Percept Solutions is expanding and actively seeking talented individuals. We encourage applicants to follow Percept Solutions on LinkedIn at to stay informed about new opportunities and events.
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