Executive, Student Records

2 days ago

Clementi, Singapore Singapore Institute of Management Full time $60,000 - $90,000 per year

Accountabilities:

1.     Regulatory Compliance and Reporting: Support the implementation of regulatory standards and controls within SRSS processes; compile reports/documents necessary to support all regulatory reporting/audits.

2.     Centralised Services: Plan and execute activities necessary for the team to provide centralised services. These include Student's Pass (STP) processing, SimplyGo PEI-Student concession card for eligible students, verification of qualification and processing of Personal Data Protection-related queries. Team Leads will also assign these activities to team members.

3.     Audits: Prepare and ensure readiness of documentations to support all internal and external audits on SRSS department.

4.     Student Records Management: Maintain student-related records, including document keeping, in accordance to established SRSS processes.

5.     SRSS Policies and Procedures: Provide and compile inputs to the review of SRSS policies and procedures to meet operational/annual review requirements.

6.     Continuous Improvement and Innovation: Recommend and implement improvements to SRSS processes to address new business requirements/user experience and in achieving operational efficiency.

7.     Budgeting: Monitor and manage the annual budget of SRSS department for budget items assigned by Supervisor and/or Managerial Leader.

8.     Working Assignment and Mentorship: Plan and ensure appropriate coverage of work duties at the team level. Guide and supervise team members in the operational aspect of assigned work to achieve articulated services.

9.     OIC: To take on the OIC role for area(s) assigned by Managerial Leader.

JOB REQUIREMENTS

Academic Education/Experience/Training

  • Minimally a bachelor's degree.

Experience

  • At least 2 years of relevant working experience in higher education.
  • Proven track records of leading team in achieving results.

Skills

  • Proficient in mentoring team members.
  • Good communication and interpersonal skills.
  • Possesses analytical skills in preparing and interpreting statistics.
  • Proficient in utilising digital tools to enhance work effectiveness.

Personal Attributes

  • Ability to plan, organise and time manage under pressure.
  • Independent and resourceful; collaborate effectively with others to achieve goals.
  • Meticulous and process oriented.
  • Good learning agility; constantly recommend improvements and capable of adapting to evolving job requirements.

We regret that only shortlisted candidates will be notified.

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