Business Analyst, Senior/Lead

Senior Business Analyst

At Avanade X, we believe in the power of people to make what matters. With data, creativity and engineering working together, we're here to help clients imagine what's possible, put technology to work for people and create a greater enduring impact in the world. Come join us.

Our Digital Business Analysis team collects and analyzes requirements and solves client problems using solutions. It serves as a liaison between Avanade clients and consultants, particularly during initial project phases. Together we do what matters.

What you'll do

The primary purpose of this role is to enable change in an organizational context, by supporting better decision making, through defining needs and business requirements, supporting the delivery, user acceptance testing (UAT) and change management, working independently on fast paced projects and / or enhancements across a range of project portfolios.

• Identify organizational challenges and opportunities through consultation with business representatives during the idea generation and framing stages of the project lifecycle or enhancement initiation to ensure high-level business requirements are gathered for projects and/or enhancements.
• Plan and coordinate business analysis techniques required and assess progress of analysis and estimation activities.
• Facilitate effective workshops, understanding stakeholders work environment and their needs versus wants.
• Define requirements for projects and/or enhancements in collaboration with stakeholders and delivery team members.
• Perform decision and gap analyses between business requirements and stakeholder needs.
• Provide technical advice to the business and support technology delivery in the clarification of requirements, current system functionality, workflow and process design.
• Support the user acceptance testing and change management activities in the rollout of the delivered solution.
• Plan and produce quality communications that are clear, concise and easy to consume, taking into consideration stakeholder preferences.
• Key Stakeholders and Relationship

Internal

• Business Stakeholders: Work closely with senior business stakeholders to agree on key business requirements to be delivered.
• Teams: Work closely with relevant teams such as Delivery, Applications, DBAs, server administrators, security team, testing team to ensure that changes for development are made in accordance with desired outcomes.
• Project Managers: Engage and provide updates on progress regarding deliverables as required.

External

• Consultants and Service Providers: Engage with external consultants to deliver projects as required.

Skills & Experiences

• Relevant qualification in Information Technology, Business or related fields.
• Significant experience in a Digital/Technology business analysis role.
• Experience working for Technology Projects within Banking / FSI Clientele, preferably in Risk & Compliance (e.g.: risk and compliance, KYC, AML, CDD, Fraud Management etc.)
• Experienced managing Change Requests / Enhancements, and good client management skills to deliver by timeline
• Demonstrated understanding of all aspects of the software development life cycle.
• Demonstrated evidence of technical proficiency with systems, software, databases, reporting and communication tools, i.e Confluence/JIRA
• Proven ability to interpret information, identify patterns, trends and links that inform decisions and solutions.
• Demonstrated ability to partner and collaborate effectively with stakeholders to establish strong professional relationships and influence outcomes.
• Demonstrated business requirement documentation skills.
• Pays high attention to detail by completing tasks with thoroughness and accuracy and has the ability to quickly identify errors or inconsistencies within information.
• Excellent verbal and written communication skills, capable of communicating with audiences at all levels with clarity, impact and influence.

About you:

Characteristics that can spell success for this role

• Embrace challenges with a keen intellect and a thirst for knowledge.
• Collaborate seamlessly, fostering open and effective communication.
• Embrace creativity and explore groundbreaking solutions.

Enjoy your career

Some of the best things about working at Avanade

·       Opportunity to work for Microsoft's Global Alliance Partner of the Year (14 years in a row), with exceptional development and training (minimum 80 hours per year for training and paid certifications)

·       Real-time access to technical and skilled resources globally

·       Dedicated career advisor to encourage your growth

·       Engaged and helpful coworkers genuinely interested in you

Find out more about some of our benefits here.

A great place to work

As you bring your skills and abilities to Avanade, you'll get distinctive experiences, limitless learning, and ambitious growth in return. As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and communities. You'll join a community of smart, supportive collaborators to lift, mentor, and guide you, and to lean on your expertise. You get a company purpose-built for business-critical, leading-edge technology solutions, committed to improving the way humans work, interact, and live. It's all here, so take a closer look

We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Visit our Inclusion & Diversity page.

Create a future for our people that focuses on

• Expanding your thinking  
• Experimenting courageously  
• Learning and pivoting

Inspire greatness in our people by

• Empowering every voice  
• Encouraging boldness  
• Celebrating progress

Accelerate the impact of our people by

• Amazing the client  
• Prioritizing what matters   
• Acting as one

Learn more

To learn more about the types of projects our Back-End Development team works on check out these case studies:

· Content management with Adobe Franklin | Techs & Specs Blog )

· ChatGPT and AEM integration | Techs & Specs Blog )

Interested in knowing what's going on inside Avanade? Check out our blogs:

· Avanade Insights – exchange ideas that drive tomorrow's innovation

· Inside Avanade – explore what life is like working at Avanade