Executive (Client & Case Management) - NO EXP OK
2 days ago
We are hiring We are specialized in Conveyancing Real Estate Practice .
Currently, we are looking for Executive to join our family. Under the Client Management
Department, you will performs administrative / client and case management / rapport building.
Scope of Work (not limited to) :
- Manage and maintain accurate records of client cases and related documentation
- Track the progress of cases to ensure timely follow-ups and completion of required actions
- Prepare organize, and file paperwork in compliance with internal processes and confidentiality standards
- Assist in the preparation of reports, presentations, and internal communications
- Coordinate with internal teams to ensure smooth handling of administrative tasks
- Serve as a point of contact for clients, responding to inquiries and providing timely updates
- Advise clients on suitable products or services based on their needs and objectives.
- Escalate client concerns or complex cases to the appropriate departments when necessary
Requirement:
- Min. Diploma in any field
- At least 1 years of work experience of work experience
- Past experience in client management or sales added advantage
- No experience welcome to apply as training is provided by Mentor
- Able to adapt to fast-paced environment
- Basic proficiency in Microsoft Office Suite (e.g., Word, Excel, Outlook)
- Client-focused mindset with a problem-solving attitude
- Detailed and meticulous
- Willing to occasionally support ad-hoc tasks or extended hours during peak periods
Interested applicants may apply or send your resume directly to
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