Senior Manager, Health Transformation and Growth, Asia Pacific

77213 | Project Management | Professional | Non-Executive | Allianz Singapore | Full-Time | Permanent

Entity: Allianz SE Singapore Branch

 #L1-RS1

Job Purpose

In summary, in this role, you will build a forward looking focus for Allianz Asia Pacific's Health Insurance business by leading long-term strategy projects, regional planning, business transformation, and other initiatives related to the Health Business.

The incumbent will report to the Regional Head of Health, Allianz Asia Pacific. The role will have a combination of regional and OE (Operating Entities) responsibility to align and support Allianz in achieving accelerated growth and profitability targets for the Asia Pacific Health business, working closely with C-level executives in the AZAP regional office, C-level and working level personnel in OEs while collaborating with Group stakeholders to align towards the overall Allianz growth strategy.

As a key lead in charting AZAP's growth in Health Insurance, the role is critical in defining and shaping strategic initiatives to drive profitable growth and customer experience and strengthen Allianz's Health Insurance business in the region. The incumbent is expected to exercise strong analytical and critical thinking skills, with the chance to solve complex problems and communicate findings. The incumbent is also expected to articulate comfortably and communicate with confidence while working across internal functions, geographies, and stakeholders. 

It has been designed to give the right incumbent the opportunity to excel in their area of expertise while growing their professional skill sets. The incumbent will need to support initiatives in health business in both the Life and Health and Property and Casualty entities

What you do

Strategy development

•    Ambition setting: Support and co-lead the development of the Annual strategy plan (SD, PD) in close collaboration with regional leadership and key OE heads

•    Support planning & analysis of high impact strategic initiatives: e.g. providing a fact base, structuring and helping with issue identification and solutioning, advising on the practicalities of implementation

•    Transformational growth: Managing the execution of individual project modules. This typically includes developing hypotheses, managing data collection, model creation and analyses, conducting primary and secondary research, creatively tackling information limitations, and surfacing insights.

•    Business transformation: Drive strategic projects focused on medium-long term strategy and commit to developing initiatives to transform the business and achieve financial goals

•    Market intelligence: Lead and conduct market research, competitor intelligence, financial analysis, data modelling and other analysis on an ongoing basis to evaluate strategy and benchmark performance, identify and inform strategic recommendations to senior leadership teams

•    Go-to-market: identify market opportunities (both short-term quick wins and long-term growth levers) and develop business cases to support the business in expanding footprint, enhancing existing market presence and propositions  

•    Innovation: Analyse and synthesise findings to map the impact of changing industry value chains, challenges, needs, and review and refine strategies to catalyse innovation activities

•    Proposition development: Support integration of long-term regional objectives with OE aspirations by leveraging cross-functional expertise (e.g. product, distribution, marketing, ops, analytics) to drive proposition development 

•    Strategy execution: Manage the conception and execution of strategic projects. This typically includes developing hypotheses, managing data collection, model creation and analyses, conducting primary and secondary research, creatively tackling information limitations, and surfacing insights

•    Data-driven decision making: Leverage analytical capabilities to identify new business opportunities, growth areas, priority areas, challenge assumptions and current practices with a data-driven approach

•    Regional collaboration: Ensure a well-coordinated strategy amongst countries, by coordinating with other functional teams (both local & regional) and facilitating cross-team collaboration

•    Decision analysis: Be a sounding board for the strategic decisions of senior management staff including regional, country heads and functional heads

•    Strategic recommendations: Provide valuable insight and analysis to achieve desired business outcomes in defining Allianz Asia Pacific as a growth region, leveraging cross-functional expertise, and rallying stakeholders ranging from local, regional, and global counterparts

Capability development

•    OE collaboration: Collaborate / Educate / Influence / Train / Share knowledge & expertise from & to peer entities within Allianz group, build community on C-level and Minus 1 level for knowledge handshake across all functional areas in healt

•    Drive outcomes: communicate findings, work with senior leaders and stakeholders to develop and execute strategic priorities to achieve critical business outcomes

•    Internal change accelerator: apply content knowledge and leverage support from C-level leadership in project execution, develop new intellectual capital to support business development activities and drive value creation in AZAP

•    Sustainable business growth: Build detailed models and analyse key financials, as well as other datapoints (both internally and externally) to uncover insights and translate those into tangible business value, ultimately to catalyse growth and innovation activities in the region

•    Stakeholder management: Establishing and cultivating strong relationships with operating entities, corporate partners, industry stakeholders and other relevant institutions.

•    Solution development: Leverage and facilitate design thinking, macro/industry/regulatory trend analysis to identify and solve business problems, ensuring OE alignment to regional strategy

•    Diagnostics and data-driven insights: Run POCs / Tests / scenarios / simulations as needed on sales and distribution activity management - realize value from data

•    Impact assessment: Evaluate and gather insights on progress of new and existing growth opportunities, review and refine to ensure alignment to the overall regional strategy

•    Support Group strategic projects: Deliver and engage entities on functional projects attuned to the Group and regional strategy (e.g., ADH, etc) 

Performance management

•    Management dashboard: Develop detailed management reports covering the performance and outlook for the business (e.g. 360 view of KPI delivery

•    Streamline operations: Identify opportunities for efficiencies in work process and innovative approaches in optimizing business processes to streamline core operations and service delivery 

•    Regular business steering: Oversee delivery of regular reporting process on distribution-related strategic initiatives (both local and regional) to senior management teams and regional head office

•    OE support: support OEs on annual business planning with conducting reviews, qualitative assessments to identify strategic operational issues and performance gaps, while ensuring alignment with regional business strategy and long-term goals.

•    Cross-functional strategic support: Play an active role in supporting other departments to deliver on strategic objectives for the Health business (e.g. collaborate on projects with Product / Finance / Ops / Distribution functions)

What you bring

• years relevant experience in business strategy or consulting domains, preferably with exposure to insurance/financial services, including project-based, team-oriented environments.

•    Proven business/consulting skillset with established capabilities to manage key personnel and senior management (local, regional, and global)

•    Passionate about playing a role in developing the future growth drivers for Allianz Asia Pacific, with a strong interest in emerging trends, future industries and technologie

•    Strong background in strategic thinking, analytics & demonstrated ability to problem solve

•    Experience with hands-on engagement, strong interpersonal / influencing skills

•    Convincing executive presence, solid spoken and written communication skills including executive level communication / slides

•    Able to work independently and in teams, while being highly adaptable and dependable across different topics and business scenarios 

•    Demonstrates a keen sense of business acumen with strong analytical and conceptual thinking skills

•    Resourceful with a self-starter mindset; strong ability to develop and execute ideas and initiatives

•    Proven track record in senior stakeholder management in a fast pace and dynamic environment

•    Proven track record of leading and managing teams or work streams and delivering against tight deadlines in fast paced and demanding environments

•    Strong presentation skills and advanced proficiency in the use of PowerPoint, Word and Excel is a must. Artificial Intelligence skills, e.g. Copilot and/or ChatGPT, an advantage.

•    Leadership qualities with an interest in building and enabling a high-performance team with quality outputs

•    Strong understanding of financial services, insurance business, regulatory frameworks 

•    Sound technical know-how with ability to translate technical jargon into terms that business leaders can associate withs

•    Experience in navigating and engaging across Asian markets and cultures, especially Southeast Asia

•    Fluent in spoken and written English, additional Asian languages desired (Bahasa, Mandarin, Thai, etc)

•    Possesses knowledge on distribution, product, and operations in the insurance domain; understanding of health ecosystem and health insurance is preferred

•    Must have - excellent communication skills, strong analytical and conceptual skills, proven project management/coordination capabilities, ability to work independently

•    Adaptable and strong team player with good interpersonal and relationship building skills

What we offer

• We are one of the World's Best Workplaces (Singapore 2024) & Great Place to Work.
• Be part of a team that's open-minded, supportive, and genuinely focused on customer outcomes.
• A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work.
• An employer that is committed to supporting hybrid work and readily provides flexible & remote work options.
• Access to LinkedIn Learning and Degreed and career opportunities across the world, to support your continuous learning and you taking control of your career development.
• Robust and comprehensive benefit offerings for your health and well being
• Initiatives to support your financial wellness through selected discounted Allianz insurance products, pension contributions and our referral bonus scheme.
• The opportunity to take part in our Employee Share Purchase Program - own a piece of your employer.