information technology manager

1 week ago


Singapore HORIZON COMPUTER MANAGEMENT PTE. LTD. Full time $150,000 - $250,000 per year
Key Responsibilities
  • Manage large development and production support teams (100+ FTEs) across onsite and offshore environments .
  • Ensure delivery excellence, customer satisfaction, and P&L responsibility .
  • Establish operating procedures, team planning, and work assignments within span of control.
  • Oversee IT projects in Payments, Channels, and Wealth Management , ensuring compliance with scope, schedule, and budget.
  • Work with multi-vendor environments , coordinating multiple stakeholders for seamless delivery.
  • Apply knowledge of project management methodologies : Agile (Scrum/Kanban), Waterfall, Iterative, etc.
  • Implement productivity improvement levers to enhance operational efficiency.
  • Manage cloud-based project delivery and ensure adherence to ITIL processes.
  • Lead service recovery activities and manage overall service quality for client-facing engagements.
  • Participate in RFP/Bid processes , including due diligence and vendor transition management.
  • Demonstrate technical acumen to effectively manage development, testing, and operations teams.
  • Prepare and present status reports and updates to senior management.
Key Requirements
Technical / Professional Experience
  • Proven experience managing large IT development and production support teams (100+ FTEs) in outsourced/onshore-offshore setups.
  • Domain knowledge in BFSI, Retail Banking, Payments, and Wealth Management .
  • Experience managing delivery in multi-vendor environments .
  • Strong project management skills ; certified in project management and Agile ways of working.
  • Hands-on understanding of software development, testing, and cloud technologies .
  • Experience with fixed-price engagements , including scope, schedule, and budget management.
  • Familiarity with IT outsourcing models and commercial engagement frameworks .
  • Strong knowledge of ITIL processes and productivity improvement techniques.
  • Experience participating in RFPs, bid processes, and vendor transitions .


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