Presales Engineer

Position Summary

Samsung Electronics Southeast Asia & Oceania, a subsidiary of Samsung Electronics Co., Ltd., is a leading technology company that has consistently pushed the boundaries of innovation. With a strong presence in the air conditioning industry, Samsung's climate systems are renowned for their revolutionary designs and advanced performance. Our Singapore-based regional headquarters for air conditioning is dedicated to serving the Southeast Asian and Oceanian market with excellence.

We are seeking a highly motivated and experienced HVAC Engineer to join our team as a Presales Engineer. The ideal candidate will possess strong consultative selling skills and a result-oriented mindset to drive project sales across the region.

As a Presales Engineer, you will be responsible for supporting, strengthening, and professionalizing the Presales & Project Sales in Southeast Asia & Oceania. You will play a crucial role in enhancing business development, with a focus on our VRF solutions (DVM).

Role and Responsibilities

• Improve and enhance the results of the System Air-Condition department: VRF solutions (DVM) & Commercial Air-Conditioning (CAC).
• Develop new business ideas and models to support the company's growth.
• Focus on close collaboration with the responsible countries, with the local Presales/Sales team.
• Follow up of the figures and targets per country (project pipeline, success ratio).
• Assist regional teams with operational tasks, such as analysing each country's situation and developing strategies to address their specific needs.
• Operational Excellence and KPI management.
• Organisation of conference for knowledge sharing internally and externally.
• Assist in sales training to improve the sales team's understanding of product features and benefits.
• Collaborate with the sales team to understand customer needs and provide technical expertise, Sales Materials/Tools to support sales efforts.
• Enhance the Consultants/Contractors network in the different Asian countries.
• Maintain up-to-date knowledge of industry trends, regulations, and competitor products.

Skills and Qualifications

• Bachelor's degree in engineering or related discipline; degree in air conditioning or refrigeration is preferred
• Minimum of 5 years' experience in sales/presales role within a technical/mechanical building engineering environment (network) with preferably HVAC knowledge
• Strong understanding of air conditioning systems, including design, installation, and maintenance
• Passion for engineering, and is used to consultative selling, knows what is important, and is technically achievable to create an ideal situation for the customer
• Strong experience working within complex matrix and international environments
• Has a strong network in the mechanical building branch and their clients in Asia
• Vision of the building/installation/HVAC market, is used to looking ahead
• An organized, effective and positive person who has proven experience in working independently and within multicultural teams
• Excellent communication skills are a necessity for this position. The position is a supervisory role, and communication must be effective towards the team, and also towards the international HQ in Korea, and several local country organizations
• Strong interpersonal and communication skills; able to engage with empathy, persuasiveness, and confidence
• Creative and proactive go-getter mindset with the ability to influence and build trust across stakeholders
• Effective ambassador of the Pre-Sales and Business Development team, representing the function credibly, and as a key contact to external partners and clients
• Proficiency in English, and preferably any additional Asian language
• Willingness to travel frequently within Southeast Asia & Oceania (30%)